2 of 2 Permanent Virtual Desktop Jobs in Manchester

solutions while ensuring a secure, stable and seamless end user experience. Providing expert-level 3rd line support and technical leadership across Microsoft Intune, Azure Virtual Desktop, Windows OS, Apple Business Manager, ios device management, policy deployment and PowerShell automation. These are exciting opportunities to work as part … team. The successful candidates will provide expert-level 3rd Line support and technical leadership across Microsoft's modern workplace technologies, including Microsoft Intune, Azure Virtual Desktop (AVD), Windows OS, Apple Business Manager, iOS device management, policy deployment, and PowerShell automation. This role requires hands-on engineers ...

queue to final resolution; may also receive escalations from end user support staffIdentify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points, and voice servicesReview and investigate all IT-related problems to determine cause and most appropriate … teamsContinually update problem tickets including call notes with status and categorization changesResponsible for the administration of the following end user support functions:Physical and virtual desktop environments (Citrix preferred)Telephone systems (RingCentral preferred)Remote desktop accessMobile end points (IOS environment)Incident management/Understanding of SLAsIT Equipment ...