2 of 2 Permanent 1st Line Support Jobs in Merseyside

delivering IT support and infrastructure services to a diverse portfolio of clients across multiple sectors. We are seeking a motivated and personable 1st Line IT Support Engineer to join our helpdesk team. In this role, you will serve as the first point … build a career within a fast-paced, client-focused MSP environment. Key responsibilities Act as the first point of contact for inbound client support requests via telephone, email and ticketing system Log, categorise and prioritise incidents and service requests in line with agreed SLAs Diagnose ...

delivering IT support and infrastructure services to a diverse portfolio of clients across multiple sectors. We are seeking a motivated and personable 1st Line IT Support Engineer to join our helpdesk team. In this role, you will serve as the first point ...