5 of 5 Permanent Customer Engagement Jobs in Merseyside

Customer Success Manager (French speaking)

Hiring Organisation
Go1
Location
Liverpool, UK
Employment Type
Full-time
individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

Senior Lead AI Solutions Consultant

Hiring Organisation
Braze
Location
Liverpool, UK
Employment Type
Full-time
advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times, and is based in London supporting our EMEA region. Activities Include … reinforcement learning Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer's solution Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers Structured ...

Regional Product Manager (Oracle Health AI Agent)

Hiring Organisation
Oracle
Location
Liverpool, UK
Employment Type
Full-time
requirements for AI-driven clinical decision support and automation. Collaborate closely with cross-functional product management, engineering, data science, and UX teams to translate customer needs into clear, actionable product requirements. Serve as a key liaison for international go-to-market activities, supporting sales teams, partner enablement, and customer pre-sales conversations across multiple regions. Act as a customer advocate by monitoring solution performance, gathering feedback, and driving continuous improvement in AI accuracy, safety, and clinical usability. Leverage strong technical background to work effectively with developers and architects on AI model behavior, system performance, interoperability, and deployment ...

SharePoint Technical Consultant

Hiring Organisation
Phoenix Software
Location
Liverpool, UK
Employment Type
Full-time
doing? Scope, design, build, test, implement and document SharePoint Online and wider Microsoft 365 collaboration solutions for new and existing customers. Lead customer-facing workshops, discovery sessions and knowledge-transfer activities, providing clear guidance throughout the full project lifecycle. Deliver high-quality project outcomes on time and to budget … scalable solutions across SharePoint Online, OneDrive, Teams, Entra and Purview, including intranet development, data cleansing and migration, modernisation, and integration/automation work. Translate customer requirements into practical technical designs, handling complex scenarios and adapting to the needs of public-sector environments. Produce clear, accurate project documentation and ensure ...

SOC Analyst - Level 3

Hiring Organisation
Hyperloop Recruitment
Location
Wirral, Merseyside, North West, United Kingdom
Employment Type
Permanent
significantly to the evolution and maturity of the security operations function. You will play a key role in developing processes, guiding junior analysts, supporting customer engagements, and ensuring the SOC continues to deliver high-quality outcomes in fast-moving environments. Requirements 5-7+ years in SOC, Incident Response … investigation reporting. Enhance SOC tooling, workflows, automations, and log ingestion processes. Mentor SOC analysts and support enhancements to playbooks and runbooks. Engage in customer-facing incident reviews and cyber posture sessions. Certifications (desirable) CrowdStrike: CCP, CCFR, CCFH GIAC: GCIA, GCFE, GCFA, GCIH OSCP, CREST CRT/CRIA CySA+, Security+ ...