Service DeliveryManager We have a truly rare opportunity for an experienced and driven Service DeliveryManager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven technical expertise … next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service DeliveryManager: As the Service DeliveryManager, you will be a key member of the senior leadership team, reporting directly to the … Pre-Sales staff, ensuring they are held accountable for delivering our services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring high More ❯
Service DeliveryManager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service DeliveryManager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service DeliveryManager who can help …/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring high … levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. Experience in an MSP As part of the senior leadership team, this More ❯
Birkenhead, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Service DeliveryManager, Birkenhead Client: KnoWho Location: Birkenhead Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Service DeliveryManager Location: Liverpool (hybrid) Salary: Up to … 60k Our award-winning client is seeking an experienced Service DeliveryManager to join their forward-thinking business. This role is ideal for an ambitious and enthusiastic individual who can help advance the company. The position carries significant responsibility and a broad remit. Key responsibilities include: Leading and … mentoring Support and Project/Pre-Sales staff, ensuring accountability for service delivery standards and adherence to processes Improving service delivery systems to increase efficiency and reduce costs, while maintaining or enhancing client satisfaction Managing Incident, Request, Change, and Escalation processes with high performance and accurate reporting Communicating More ❯
the bar for talent even higher, so they can continue to innovate and push boundaries. Subsequently, they’re looking to recruit an experienced Technical DeliveryManager to help them on this journey. Reporting into their VP of Technology, this client-facing role will focus on their B2B SaaS … roadmap planning, whilst leveraging you expertise to boost team efficiency, and enhance overall technical standards across the business unit. This will suit a Technical DeliveryManager that has gained B2B SaaS experience in a highly regulated industry. Furthermore, it requires the necessary communication skills to serve as a … well as the seniority to comfortably steer multiple concurrent projects, such as migrations, onboarding and integrations. Requirements: 4+ years of experience as a Technical DeliveryManager/Technical Project Manager. Good technical knowledge and mindset, preferably with an engineering background or Computer Science degree. B2B SaaS experience. Previously More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
BJSS
improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a Service DeliveryManager to join us. Our Service Delivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client … relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. More ❯