4 of 4 Permanent IT Analyst Jobs in Merseyside

Senior IT Business Analyst - Liverpool/Hybrid Working Our client, an organisation of international repute and one of the largest employers in Liverpool, is looking to a Senior IT Business Analyst to join their established IT Services team. Working across a diverse portfolio of requirements, you will undertake a number of activities including eliciting requirements … producing business cases, preparing impact assessments and looking to requirements catalogues and user stories. You will have experience of working at a Senior or Lead level within complex IT projects and be confident working both independently and as part of a team. Engaging with a wide range of both technical and non-technical stakeholders, you will apply your expertise … days inclusive of public holidays , and an exceptional pension contribution of 21%. Key skills and requirements: Proven experience in a Senior or Lead role having delivered on complex IT projects Be able to evidence in-depth experience of utilising Business Analysis tools and the application of techniques Experience of facilitating workshops, meetings, interviews and focus groups Have demonstrable More ❯

IT Service Desk Analyst - 1st Line - Liverpool Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. In this role, you will be the first line of support for IT issues across the firm, using … your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office 365 & Windows 10 Excellent understanding of various systems and a passion for learning about new and upcoming … centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks My client is a leading professional services company, employing over 800 people. They are looking for the right candidate to grow into this role and progress into a More ❯

Are you an IT support professional looking for a new challenge? Are you seeking a permanent role with excellent training and progression opportunities? In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including Microsoft Office 365, Windows 11, and specialist legal applications. Based … in their Liverpool office (with the flexibility to work from home 1 day per week), you’ll join a collaborative IT Services team in a fast-paced, supportive environment. What’s on offer: Salary circa £30,000 Competitive benefits package Excellent training and career development Hybrid working (1 day WFH per week) Exposure to varied technologies and IT projects Your experience: 2+ years’ experience within an IT Service Desk or Deskside support role Experience supporting Office 365, Active Directory, Windows 11, and MS Exchange Knowledge of hardware support (laptops, monitors, mobile devices) Experience in a legal or professional services environment If this sounds of interest, hit APPLY now More ❯

Your new role We are looking for a detail-oriented and proactive IT Contracts & Software Licensing Analyst to join our client's team. In this role, you will be responsible for managing IT contracts and software licensing, ensuring compliance, cost-effectiveness, and alignment with business objectives. Key Responsibilities: Manage the procurement, renewal, and administration of IT contracts and software licenses. Review the terms and conditions for all contracts and licenses related to IT services, Monitor software usage and ensure compliance with licensing agreements. Maintain accurate records of all IT assets, contracts, and licenses. Liaise with vendors and internal stakeholders to resolve contract and licensing issues. Analyse software usage data to identify cost-saving … industry best practices. What you'll need to succeed A relevant degree in Information Technology or similar, or equivalent work experience, ITIL 3 or 4 qualification, Proven experience in IT contract management, software licensing, or IT asset management. Strong understanding of software licensing models (e.g., Microsoft, Adobe, Oracle). Excellent analytical, organisational, and negotiation skills. High attention to More ❯