6 of 6 Permanent ITIL Jobs in Merseyside

level or equivalent experience Formal Project Management Qualification (PRINCE2 Foundation) or ability to demonstrate substantial experience and success in supporting the delivery of projects Formal IT Service Management Qualification (ITIL Foundation) Desirable Rhapsody Professional Qualification Umbraco Professional Qualification SharePoint Online Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯

ideally in a first line response role, alongside: Knowledge of MS Windows Server, MS Office 365, MS Active Directory, MS Exchange, Airwatch and MS Hyper-V, An understanding of ITIL principles would be advantageous. The ability to multitask and prioritise own workload whilst working in a fast paced environment. Excellent customer service and communication skills, you will have the ability More ❯

changes in software licensing models, contract law, and industry best practices. What you'll need to succeed A relevant degree in Information Technology or similar, or equivalent work experience, ITIL 3 or 4 qualification, Proven experience in IT contract management, software licensing, or IT asset management. Strong understanding of software licensing models (e.g., Microsoft, Adobe, Oracle). Excellent analytical, organisational More ❯

Improve release/change processes and lead production readiness across teams Coach a self-sufficient team and drive smarter monitoring and alerting What you’ll bring: Solid grasp of ITIL and modern service management Broad knowledge of IT and data systems (databases, APIs, cloud, networking) Experience in a regulated environment (e.g. finance or healthcare) Confident leadership of small teams — coaching More ❯

Improve release/change processes and lead production readiness across teams Coach a self-sufficient team and drive smarter monitoring and alerting What you’ll bring: Solid grasp of ITIL and modern service management Broad knowledge of IT and data systems (databases, APIs, cloud, networking) Experience in a regulated environment (e.g. finance or healthcare) Confident leadership of small teams — coaching More ❯

must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and structured change management. Skilled in crafting and updating security policies, SOPs, and managing tender documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience More ❯