8 of 8 Permanent ITIL Jobs in Merseyside

service management processes. Excellent troubleshooting, communication and customer service skills. A proactive approach with the ability to perform well under pressure. Desirable Skills ITIL, Azure Fundamentals, CompTIA or similar certifications. Experience with Microsoft Dynamics, PowerApps or Salesforce. Previous experience within legal, claims or fleet management environments. ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents ...

Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

children. A full DBS check will be carried out on any successful applicant. Experience of using a service desk is also required and an ITIL qualification would be an advantage but not a requirement. You must be organised, be able to take ownership of service desk calls and be able ...

high quality, value for money solutions by delivering build/unit test to Love2shop standards. Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis. Lead and resolve problem solving issues that arise ...

make use of those services, whether they are internal or external to the Trust. The post holder plays a key role in the following ITIL service management processes: - Incident management Problem management Change management Release and deployment management Validation and testing Knowledge management Transition planning and support Communications and Relationships … included on the rota or second line. Person Specification Qualifications Essential Degree or equivalent experience in an IT software support field PRINCE 2 Foundation ITIL foundation Desirable Development management qualification (e.g. scrum master) Knowledge & Experience Essential Worked in a service desk environment in an organisation of 50 staff or more ...

Practice Enforce platform standards including naming conventions, update set management, and security controls Support data model integrity and alignment with best practice frameworks (e.g., ITIL, CSDM) Contribute to architectural decisions and platform direction Quality & Operations Own CI/CD pipelines, automated testing (ATF), and deployment controls Ensure regression testing … experience with configuration-first development approaches Exposure to integrations, testing frameworks, and CI/CD practices Strong stakeholder engagement and communication skills Desirable: ITIL v4 Foundation ServiceNow certifications (CSA, CAD, or specialist certifications) What You'll Get Competitive salary and discretionary bonus Hybrid working model Generous pension and benefits package ...