and troubleshoot a wide range of IT hardware and software, including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft365 Assist with IT projects, including new system installs, office moves … support role (1st or 2nd line), preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server, Microsoft365, and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
our proactive protection and compliance framework driving strategy, policy, and client-focused solutions. Your Mission in a Nutshell: Build security strategy, negotiate with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses, and elevate our cyber posture across all MSP services. In addition to this, as our Cyber Security Lead you will be responsible for: Review …/BYOD)to protect business continuity. Lead vulnerability assessments, penetration tests, firewall policy enforcement, and remediation efforts. Author compelling tender responses, clearly demonstrating technical capability and strategic value. Enhance Microsoft365 securityleveraging Purview, Conditional Access, MFAto safeguard modern workplaces. Ensure compliance with GDPR (DPA 2018), Cyber Essentials (Basic & Plus), and ISO 27001, supported by frameworks like NCSC … documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience designing and delivering compliance aligned services across GDPR, Cyber Essentials, ISO 27001. Proficient in using Microsoft365 security stack: Purview, Defender, Conditional Access, MFA. Fluent in cybersecurity frameworks (CIA, NCSC, NIST) and modern threat prevention approaches. Why Curveball Make a real impact : You More ❯
L33, Knowsley, Merseyside, United Kingdom Hybrid / WFH Options
Curveball Solutions
our proactive protection and compliance framework driving strategy, policy, and client-focused solutions. Your Mission in a Nutshell: Build security strategy, negotiate with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses, and elevate our cyber posture across all MSP services. In addition to this, as our Cyber Security Lead you will be responsible for: Review …/BYOD)—to protect business continuity. Lead vulnerability assessments, penetration tests, firewall policy enforcement, and remediation efforts. Author compelling tender responses, clearly demonstrating technical capability and strategic value. Enhance Microsoft365 security—leveraging Purview, Conditional Access, MFA—to safeguard modern workplaces. Ensure compliance with GDPR (DPA 2018), Cyber Essentials (Basic & Plus), and ISO 27001, supported by frameworks … documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience designing and delivering compliance aligned services across GDPR, Cyber Essentials, ISO 27001. Proficient in using Microsoft365 security stack: Purview, Defender, Conditional Access, MFA. Fluent in cybersecurity frameworks (CIA, NCSC, NIST) and modern threat prevention approaches. Why Curveball Make a real impact: You More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. You'll also gain exposure to cloud technologies such as Microsoft365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. You More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Hays
skills, then LETS TALK! Experience building and maintaining client/contractor relationships, with demonstrated success in delivery of ICT strategies and overseeing service provision contracts. In-depth knowledge of Microsoft365 and Microsoft Azure, with experience of document/record retention systems. Previous experience working alongside an MSP. Microsoft Excel skills, with experience in data More ❯
Project Manager, CTPM). Manufacturer accreditations (Systimax, Corning, Panduit, or similar). IOSH Managing Safely (or equivalent). Multidisciplinary building systems experience. Strong digital literacy: PowerPoint, Excel, Word, Office365 & Google Workspace. Knowledge of testing procedures and methodologies across multiple systems. Understanding of IP networking and associated equipment/devices. Competencies & Behaviours Excellent oral and written communication skills More ❯
Project Manager, CTPM). Manufacturer accreditations (Systimax, Corning, Panduit, or similar). IOSH Managing Safely (or equivalent). Multidisciplinary building systems experience. Strong digital literacy: PowerPoint, Excel, Word, Office365 & Google Workspace. Knowledge of testing procedures and methodologies across multiple systems. Understanding of IP networking and associated equipment/devices. Competencies & Behaviours Excellent oral and written communication skills More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
South Liverpool Homes
in delivering excellent customer service and case, as well as significant experience working within an IT Service Desk environment. You will have extensive knowledge of IT Service Desk applications, Microsoft365 and of networking technologies. You will have strong analytical and problem solving skills and be results oriented. Good verbal and written communication skills are essential and More ❯
setups for new starters - PCs, laptops, printers, and user accounts Maintaining and monitoring system backups, disaster recovery, and remote/offsite data protocols Administering key business platforms such as Microsoft365 and OrderWise (ERP) Managing user permissions, onboarding/offboarding, and device provisioning Leading cybersecurity initiatives - including system audits, threat assessments, and policy enforcement Delivering staff training More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
JB Leitch Ltd
Learning Academy, and we’re looking for an IT Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft365, Copilot, our case management system, and other tools critical to legal and operational efficiency. This is your chance to embed a culture of digital fluency, automation More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
JB Leitch Ltd
Learning Academy, and we’re looking for an IT Trainer to lead our digital learning efforts. You’ll design and deliver impactful training that empowers colleagues to confidently use Microsoft365, Copilot, our case management system, and other tools critical to legal and operational efficiency. This is your chance to embed a culture of digital fluency, automation More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Picture More
In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including MicrosoftOffice365, Windows 11, and specialist legal applications. Based in their Liverpool office (with the flexibility to work from home 1 day per week), you’ll join a collaborative IT … day WFH per week) Exposure to varied technologies and IT projects Your experience: 2+ years’ experience within an IT Service Desk or Deskside support role Experience supporting Office365, Active Directory, Windows 11, and MS Exchange Knowledge of hardware support (laptops, monitors, mobile devices) Experience in a legal or professional services environment If this sounds of interest, hit More ❯
software, and network issues Escalate complex problems to 2nd/3rd line support teams Maintain accurate records of issues and resolutions Assist with user account management (Active Directory, Office365) Support the setup and configuration of desktops, laptops, and mobile devices Deliver excellent customer service and ensure timely resolution of issues Requirements Previous experience in a 1st line … support or helpdesk role Strong communication and interpersonal skills Basic understanding of Windows OS, Office365, and networking fundamentals Ability to work independently and manage multiple tasks A genuine interest in IT and eagerness to learn Desirable Skills IT-related qualifications (e.g., CompTIA A+, Microsoft certifications) Experience with ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Familiarity with Active More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
South Liverpool Homes
You will have experience of managing client devices and Cloud infrastructure. You will have extensive knowledge of Virtualisation technologies, specifically Microsoft Azure. You will also have knowledge of Microsoft365, InTune and Defender, with awareness of Sentinel and Purview a distinct advantage. You will be well-versed in both IT service and change methodologies. You will have strong analytical and More ❯