12 of 12 Permanent Microsoft 365 Jobs in Merseyside

and troubleshoot a wide range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft 365 Assist with IT projects including new system installs, office moves … support role (1st or 2nd line) , preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server , Microsoft 365 , and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business More ❯

site visits · Use RMM tools to monitor systems and carry out proactive maintenance · Troubleshoot hardware, software, and network issues · Deploy and support Microsoft technologies including Windows Server, Office 365, Hyper-V, and Active Directory · Manage user accounts, permissions, and security within Microsoft 365 · Support customers with general IT queries and problem-solving · Maintain accurate … IT — security, infrastructure, installations, cloud, networking, and hands-on engineering. What We’re Looking For · Previous 1st/2nd line support experience, ideally within an MSP · Good knowledge of Microsoft 365, Windows Server, networking fundamentals, and virtualisation · A confident communicator who enjoys helping people · Someone organised, proactive, and eager to keep learning · Full UK driving licence and More ❯

qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. You'll also gain exposure to cloud technologies such as Microsoft 365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. You More ❯

initiatives. Maintain accurate asset and license management records. Collaborate with the operational team to assist with contract mobilisation and configuration. Skills & Experience Knowledge of ITIL Processes Strong knowledge of Microsoft 365, Active Directory, Windows Server, networking (LAN/WAN/Wi-Fi), and virtualisation technologies. Experience with ICT service management (ITSM) systems and ITIL frameworks Leadership and More ❯

engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following. Azure Office 365 network admin - routers, switches and access points Active Directory, DNS, DHCP and Group Policy Managing Back ups Email security On offer is working with an amazing group of More ❯

engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following. Azure Office 365 network admin - routers, switches and access points Active Directory, DNS, DHCP and Group Policy Managing Back ups Email security On offer is working with an amazing group of More ❯

looking for somebody competent and professional who can work as part of a small dedicated team committed to delivering excellent service in everything that we do. Desirable: Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customers devices Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use basic More ❯

service experience - AWS and\or Azure Databases - SQL Server, Oracle, NoSQL Data Integration tools (Mulesoft, Fivetran, SSIS) Cloud based Big Data frameworks such as data lake, Snowflake Remote working, O365 Productivity stack We offer: Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you More ❯

IT Support Engineer - Liverpool An IT Support Engineer with strong 2nd line IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a … on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server 19/2025 Windows 10/11 & M365 experience Azure, Entra and Intune experience Good working knowledge of support on-prem and configuring hybrid infrastructure environments Hyper-V virtualisation O365 suite - Exchange Online Active Directory, Group Policy (DNS More ❯

to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office 365 & Windows 10 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions and assist staff at all … on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Helpdesk/Telephone Support Building and deploying laptop clones Installing basic laptop components Provide basic Microsoft Office 365 support Escalate and manage 2nd and 3rd-line support tickets Carry out basic Active Directory tasks Able to support users remotely and on-premises Create user profiles Roll More ❯

of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity More ❯

of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity More ❯