10 of 10 Permanent Microsoft 365 Jobs in Merseyside

phone, remote access, and 3rd line support with site visits Troubleshoot hardware, software, and network issues Dealing with live tickets across laptops, printers, Microsoft 365 & VPNS Manage user accounts, permissions, and security within Microsoft 365 Support customers with general IT queries and problem-solving … installations, cloud, and networking, What We’re Looking For Previous 1st/2nd & 3rd line support experience, ideally within an MSP Good knowledge of Microsoft 365, Windows Server, core networking (DNS, DHCP VPN) A confident communicator who enjoys helping people Someone organised, proactive, and clam under pressure ...

first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams … Spot recurring issues and suggest smarter ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support ...

role supporting staff, students and school infrastructure. The successful candidate will provide onsite and remote technical support across a variety of technologies including Microsoft environments, networking, hardware and classroom technologies. Key Responsibilities for ICT Support Engineer: • Providing 1st/2nd line ICT support to schools and education sites • Supporting … staff and students with day-to-day IT issues • Supporting Microsoft 365, Active Directory and Windows environments • Maintaining laptops, desktops, printers and classroom technology • Supporting network and wireless infrastructure • Assisting with device deployments and IT projects • Troubleshooting hardware, software and connectivity issues • Liaising with third-party suppliers ...

recurring issues, and assist with user acceptance testing where required. Flexibility and responsiveness are key to maintaining service continuity. The role requires confidence with Microsoft 365 (Outlook, Word, Excel) and Windows operating systems, with experience in ITSM tools and modern web browsers being beneficial. Behaviourally, the role … issues and support for trend analysis Support for user onboarding and access requests Collaboration with technical teams and participation in UAT activities Use of Microsoft 365 (Outlook, Word, Excel) Confidence using Windows operating systems Familiarity with ITSM tools (e.g. Freshservice) and web browsers (desirable ...

recurring issues, and assist with user acceptance testing where required. Flexibility and responsiveness are key to maintaining service continuity. The role requires confidence with Microsoft 365 (Outlook, Word, Excel) and Windows operating systems, with experience in ITSM tools and modern web browsers being beneficial. Behaviourally, the role … issues and support for trend analysis Support for user onboarding and access requests Collaboration with technical teams and participation in UAT activities Use of Microsoft 365 (Outlook, Word, Excel) Confidence using Windows operating systems Familiarity with ITSM tools (e.g. Freshservice) and web browsers (desirable ...

role , with strong troubleshooting skills and confidence working independently on customer sites. IT Support Engineer experience required: Active Directory, Group Policy, DNS and DHCP Microsoft 365 administration (including user provisioning) Windows 11 and Windows Server environments Network infrastructure (switches, routers, firewalls) Printer and peripheral setup Backup ...

supporting over 500 users across multiple locations. Responsibilities- Lead the UK & Ireland IT support team and daily operations Provide second-line desktop, server and Microsoft 365 support Manage incidents and service requests via the Global Helpdesk Ensure high service levels and customer satisfaction Support Windows 11, Windows ...

looking for a skilled Server Infrastructure Engineer to manage enterprise-level systems and ensure our technology runs seamlessly. Key Responsibilities: Administer, configure, and support Microsoft Windows Server 2016 to 2025 environments. Administer, configure and support Linux based systems. Maintain Active Directory, Group Policy, DNS/DHCP and certificate services … environments). VMware Certified Professional (VCP) or Citrix certification (e.g., CCA-V). Desired Skills and Experience: Working knowledge of Microsoft Exchange and O365 administration. Citrix Daas and XenServer Knowledge of Cyber Security concepts PowerShell/Bash scripting to automate and streamline administrative tasks. Familiarity with monitoring, alerting ...

Experience The successful IT Lead will be a hands-on technical expert with a proven track record in Windows Servers, Active Directory, Azure, and Office365 Administration, alongside MDM solutions . To be successful, you must demonstrate experience in managing an entire IT function or playing a lead role within ...

leadership of software engineering in a regulated or professional services environment (ideally legal) Track record delivering complex, integrated systems (case management + finance + M365 + telephony/CRM + data/BI) Deep knowledge of modern engineering practices: Agile, CI/CD, automated testing, IaC, microservices/monolith-modularisation … ensures the portfolio advances business goals (matter velocity, client experience, compliance, and profitability) and integrates effectively with legal platforms (e.g. Proclaim, Access Legal) and Microsoft cloud services. Full spec is available on request. Salary dependent on skills and experience. Fit the bill? Apply now by sending ...