2 of 2 DemandTrendPermanent Microsoft Intune Jobs in Merseyside

tools Manage, log, and resolve incidents in line with SLAs Troubleshoot hardware/software issues (Windows, Mac, Linux) Set up new user accounts and manage updates in Active Directory & Microsoft 365 Build and deploy hardware (PCs, printers, peripherals) Liaise with third-party providers and maintain IT asset records What we're looking for: 2-3 years' IT Service Desk … or IT Support experience Knowledge of ITIL processes & ITSM tools (Freshservice, Jira) Strong understanding of Windows 10/11, Microsoft 365, and remote support tools Basic networking skills (switches, patching) Clear communication skills and a customer-focused approach Desirable: Linux (Debian/Ubuntu), macOS/iOS device support, Microsoft InTune, Teams, Windows Server administration. Shift & Travel More ❯

development. At MSite, you can expect more. The Support Analyst role: MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst plays a vital role in ensuring the smooth running of these systems by acting as a key point of contact for IT support. … of assets and stock. Assisting with Azure (Entra) Active Directory administration, including account creation, password resets, MFA and access management through conditional access policies. Providing support and administration for Microsoft 365 services including Outlook, Teams, and SharePoint. Our ideal Support Analyst will have: Educated to BTEC/A-Level (ideally with an IT-related subject), but more important is … experience Prior IT support experience is desirable but not essential — more important is the ability to demonstrate problem-solving capability and a commitment to professional development. Familiarity with Intune endpoint management — you don't need to be an expert yet, but you should demonstrate awareness and be motivated to develop your skills, with the ambition to become highly More ❯