3 of 3 Permanent Technical Support Jobs in Merseyside

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love … solving complex problems, helping others succeed, and raising standards this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship … for new Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing More ❯

engineer passionate about renewable energy and ready to take on more responsibility in a growing global sector? We're working with a leading solar technology manufacturer to find a Technical Support Engineer who will play a key role in supporting customers across the UK. This is a home-based position, perfect for someone with hands-on solar experience … and a strong customer focus. What You'll Be Doing Provide technical advice and troubleshooting support to customers, installers, and service partners. Respond to queries via phone, email, and CRM regarding product or PV system issues. Support customers during installation, commissioning, and operation of solar PV projects. Work with monitoring platforms to diagnose and resolve system faults. … to ensure exceptional customer experience. Maintain accurate service records and escalate complex issues when required. Ensure compliance with UK regulations and product certification standards. Occasionally travel within Europe to support events or customer needs. About You Degree or equivalent qualification in Electrical, Power, or Electronic Engineering (or similar). Minimum 2 years' experience in the solar or renewable energy More ❯

Technical Sales Support Executive Liverpool (South) Excellent Salary plus benefits 37.5 Hours/week My client, working in the pharmaceutical manufacturing sector , is looking for a sales support executive to work in a newly created , exciting and varied permanent position. The client has a superb working environment and a growing headcount. Some working from home and flexibility … project manage the tender process. A combination of client facing skills, commercial nous and project coordination skills are required. You don't need to be an engineer, but a technical understanding (e.g. engineering/construction/utilities) would certainly help. This is a great opportunity to join a really impressive company. The Role Full time, permanent, brand-new position … Project coordination of the tender process, providing the link between internal teams and the customer Areas will include managing sales proposals, attending customer teams meetings, compiling quotes and tenders, support costing reviews and managing the pre-order project process. The Person Academic and/or working background in a technical environment (engineering/construction/utilities etc.) Experience More ❯