1St Line Support
- Hiring Organisation
- IT Talent Solutions Ltd
- Location
- Wimbledon, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £32,000 per annum
role in keeping the business running smoothly. Key Responsibilities Provide 1st line support to users via phone, email, and ticketing systems Troubleshoot issues across Windows 10/11, Microsoft 365, and mobile devices Manage users in Azure AD/Entra ID, including account setup and access control Support … line IT support role or similar Good knowledge of Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Familiarity with Intune/endpoint management Understanding of Windows OS and basic networking (DNS, DHCP, TCP/IP) Excellent communication and customer service skills Desirable: Exposure to Azure/Entra ID Experience with ticketing ...