IT Support Technician
- Hiring Organisation
- Connaught Resourcing Ltd (Education)
- Location
- Crickhowell, Powys, United Kingdom
- Employment Type
- Permanent
effectively Provide remote support to staff and students Administer and maintain IT assets Set up and maintain IT hardware Support and troubleshoot software including Microsoft 365 and Adobe Connect Escalate issues to internal teams or third-party providers as required Maintain accurate records and documentation About … Previous experience in an IT support role (essential) Strong working knowledge of Windows 10/11 and Microsoft 365 Methodical and logical problem-solving skills Strong administrative skills and attention to detail Calm and empathetic approach to user support Ability to manage expectations and build professional relationships ...