1 to 1 of 1 Permanent Customer Service Jobs in Middlesbrough

with key stakeholders including internal admissions teams and parents to ensure that Aurora is both seen as, and demonstrating that it is, an excellent service provider Your role is positioned as the central source of information regarding placements data for all schools, colleges and care homes, using databases to … maintain positive relationship skills with stakeholders, especially parents Excellent reporting and analytical skills Ability to support parents through appeal and tribunals in partnership with service staff Ability to coordinate and manage tender and framework referral submissions Access to your own car and able to occasionally travel across the UK … with the occasional overnight stay Experience of Customer Service Knowledge of EHCP and appeal/tribunal processes and SEN code of practice Benefits: Life assurance Pension Perkbox - offering high street discounts Employee assistance programme Car lease scheme Fully funded training and qualifications Free membership to our Health cash more »