2 of 2 Permanent Microsoft 365 Jobs in Middlesbrough

business's IT operations. You will: Manage the performance of the organisation's Managed Service Provider (MSP) and other technology partners. Maintain oversight of Microsoft 365, identity management, infrastructure, networks, telecommunications and business-critical systems. Lead supplier reviews, monitor service levels and ensure accountability for delivery. Coordinate … teams. The Person With previous experience in an IT Management role, you will possess: Experience managing MSPs and outsourced technology services. Strong knowledge of Microsoft 365, Entra ID/Active Directory and modern IT environments. Broad understanding of infrastructure, networking, endpoints, backups and telecommunications. Experience delivering ...

external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote ...