3 of 3 Permanent 1st Line Support Analyst Jobs in the Midlands

your IT career? Want to contribute to key IT transformation projects across a multi-site organisation? We’re hiring an IT Helpdesk Technician/1st Line Support Analyst to join a busy IT department at the Head Office in Solihull. What’s in … software and network technologies. You would also gain great exposure to infrastructure, cyber security, and business-critical technology improvement projects. Whether you’re providing 1st and 2nd line support to users across the UK based offices, helping roll out the latest hardware, or getting hands … projects, or cyber security roles as your skills and responsibilities grow. What we’re looking for: Experience in an IT support role (1st or 2nd line) A CompTIA A+ (or equivalent) qualification Strong technical problem-solving and communication skills Willingness to travel occasionally to sites More ❯

SC Cleared Service Desk Analyst Nottingham - Onsite ASAP Statr - 04/08/2025 Inside of IR35 £17.87 per hour My client is looking for a Security Cleared First Line Analyst working in the Second Line Service Desk team supporting delivery of … a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to the clients customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying … and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Key Skills and Experiences Hold Live SC Clearence 1st Line Service Desk Analyst If you are available and interested, please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive … the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work More ❯