6 of 6 Permanent 2nd Line Engineer Jobs in the Midlands

Role: 2nd Line Network Engineer Location: London Salary: £35,000 - £40,000 Exciting Opportunity for a 2nd Line Network Engineer in London Are you a skilled Network Engineer with a passion for troubleshooting and resolving technical challenges? Do … have the experience to take your career to the next level? We have an outstanding opportunity just for you! What You'll Do: Provide 2nd line support for network issues, ensuring smooth and efficient resolution. Troubleshoot complex problems and escalate to 3rd line support when … network infrastructure. Engage with clients and internal teams to ensure the highest levels of service. What We're Looking For: Proven experience in a 2nd line network support role. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs). Familiarity with Cisco, Juniper, or other More ❯

a global leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2nd Line IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support and help … Sweden. This role is a full-time office-based position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2nd Line IT Support Job Overview The 2nd Line IT Support role involves maintaining IT infrastructure, troubleshooting issues, and supporting … the candidate should have strong technical skills, experience with Microsoft technologies, and a proactive mindset to enhance service delivery and support seamless business operations. 2nd Line IT Support Job Requirements Bachelor's degree in computer science or relevant IT qualifications (preferred). Experience in IT operations, with More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd line support engineer you will provide the customer facing interface for support queries, while also working in conjunction with 1st … and 3rd line teams to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution and if required timely escalate to 3rd line. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. Overall, our 2nd line support engineers are the focal point of our managed services team providing first class support to our customers ensuring they are More ❯

2nd Line Support Engineer Birmingham (Hybrid) 83zero are excited to be working with an established asset management based in Birmingham. We are looking for someone with a strong technical support background and provide assistance to end-users, ensuring smooth IT services and systems support across … the business. Key Responsibilities: Provide first-line support for hardware/software issues on Windows 10/11, Microsoft 365, and Azure/Entra. Log, track, and resolve incidents/service requests per ITIL best practices. Assist users with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive). Manage More ❯

2ndLine Service Engineer A fantastic opportunity arisen for an 2ndLine Service Engineer to join national IT Support company based in Lincoln. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference … their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! As a 2ndline engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to … problem resolution skills. This role is an important technical position as a valued member of the team. Main Responsibilities for a 2ndLine Service Engineer: To provide mentoring and support to other members of the team. To provide remote technical support via email and telephone to end users so More ❯

2ndLine Service Engineer A fantastic opportunity arisen for an 2ndLine Service Engineer to join national IT Support company based in Lincoln. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference More ❯