2 of 2 Permanent 2nd Line Support Technician Jobs in the Midlands

2nd Line Support Technician Location: Ashbourne, Derbyshire Working pattern: Permanent, 3 days per week on-site Salary: Circa £34,000 plus benefits We are seeking an experienced 2nd Line Support Technician to provide technical support across the organisation on a permanent basis. This role will focus on delivering high-quality 2nd and 3rd line support, maintaining secure and resilient IT systems, and supporting users on site three days per week in Ashbourne. You will be responsible for troubleshooting ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...