Tandem Production Support Manager
Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Deutsche Bank AG
in Corporate Banking subdivisions as a Production Support Engineer. In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Training and mentoring new and existing team members … them, leading the team by example to drive this proactive continual improvement culture across the wider team Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues Event monitoring and management via a 24x7 workbench and regularly probing the service environment and acting on instruction of a run book Setting up the … team in the UK for the first time alongside the regional lead, with a view to establishing a follow-the-sun support model for the application Your skills and experience Highly experienced with Production Application Support and ITIL Practices Deep understanding of HP Nonstop (formerly known as Tandem) application Support and/or Development and complex IT More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: