2 of 2 Permanent Autotask Jobs in the Midlands

hardware and software issues Desirable Experience Experience working in a Managed Services Provider (MSP) Exposure to RMM and PSA platforms (e.g., Datto RMM, Autotask) Knowledge of endpoint security or backup tools Basic scripting or PowerShell knowledge Working Location, Travel & Hours This role may involve a combination of office, remote ...

customer enquiries, providing a friendly and professional experience. Log, assign, and coordinate IT support tickets using the company’s ticketing system (e.g., Autotask), ensuring timely updates and resolution. Oversee the workload of the technical support team, proactively liaising with engineers and managing the shared team calendar for appointments. Provide ...