Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
Senior CRM Performance Manager Location: Hybrid - 2 days/week in Leicester Salary: Up to £80,000 + 5% bonus The Company A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel, this business is … scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals. The Role This is a strategic and hands-on CRM role leading the performance … arm of the lifecycle CRM function. You'll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you'll have ownership over CRM-led growth and engagement initiatives. Key Responsibilities Own CRM performance reporting, KPIs, and tactical More ❯
a related discipline, along with proven experience in commercial operations or sales operations, preferably within a European market. A working knowledge of Salesforce (ideally with Admin certification), Talkdesk, and CRM/business intelligence tools such as Power BI and SAP is essential, as is experience in optimising workflows to improve customer interaction and service quality. Youll bring excellent communication skills More ❯
reporting, and best practices. • Knowledge of customer service operations and automation tools. • Exceptional analytical, problem-solving, and project management skills. • Experience using Salesforce, Talkdesk, Power BI, SAP, or other CRM/BI tools. • Excellent communication and stakeholder management abilities. Desirable: • 5+ years in a sales or customer service operations role. • Salesforce Admin Certification (Or willingness to take certification examinations). More ❯
outputs in Power BI to engage a range of audiences Understanding of business case development and cost-benefit analysis Knowledge of project management methodologies and UAT coordination Understanding of CRM or ERP data structures-Coins ERP is a bonus Desirable Skills Knowledge of housing, construction or property sectors Experience with process mapping tools such as Visio Experience with other BI More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Worcester, Worcestershire, UK Hybrid / WFH Options
DCS Technology
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
DCS Technology
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Wolverhampton, West Midlands, UK Hybrid / WFH Options
DCS Technology
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Stoke-on-Trent, Staffordshire, UK Hybrid / WFH Options
DCS Technology
Title: Senior Dynamics Developer Location: Birmingham (Remote or Hybrid) Salary: to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯
Trading support, complete hedging requests for smaller Inspired customers and ensure timely and accurate deal capture in the appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected More ❯
Trading support, complete hedging requests for smaller Inspired customers and ensure timely and accurate deal capture in the appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected More ❯
Trading support, complete hedging requests for smaller Inspired customers and ensure timely and accurate deal capture in the appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected More ❯
Trading support, complete hedging requests for smaller Inspired customers and ensure timely and accurate deal capture in the appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected More ❯
Trading support, complete hedging requests for smaller Inspired customers and ensure timely and accurate deal capture in the appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected More ❯
Trading support, complete hedging requests for smaller Inspired customers and ensure timely and accurate deal capture in the appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected More ❯
Trading support, complete hedging requests for smaller Inspired customers and ensure timely and accurate deal capture in the appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected More ❯
