Technical Lead
- Hiring Organisation
- Hackajob Ltd
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent
continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Participate in the 24x7 on-call rota for technical leadership, providing guidance and direction during high-priority incidents … ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple ...