2nd Line Network Engineer (24/7 Shift)
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- Solihull, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £32000/annum + 20% Shift Allowance (£38,400 OTE)
Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer or Service Desk role. Strong troubleshooting and incident management skills. Experience supporting: Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus) Cisco security and firewall technologies Cisco Wireless Solutions Broadband, WAN and connectivity services VLANs … VPNs Experience working with networking vendors such as Cisco, Meraki, Extreme, or Fortinet. Strong understanding of network security principles. Experience with ITSM/ticketing systems, ideally ServiceNow. Excellent communication and customer service skills. Must be eligible for SC Security Clearance. Desirable Experience within a 24/7 support ...