Contact Centre Advisor
- Location
- Worcester, Worcestershire, United Kingdom
excellent, high quality and innovative screening services to the NHS. Our aim is to provide a joined-up service to all our patients Communications / Telephony focused - though general IT skills will also be called upon. Problem-solving skills are called on to triage and help resolve any complications … professionals are received. Taking and making a high volume of calls on a target-based model Maintaining an accurate database. Qualifications Skills Broad Telephony / Communications Background VOIP Experience Comfortable working with software logs to triage issues and supply correct information Experience and confidence with networking and the concepts ...