2 of 2 Permanent Consent Management Jobs in the Midlands

transformation of the customer account experience across a complex digital ecosystem for a global automotive client. This role combines Product Ownership and Product Management responsibilities, leading cross-functional discovery activities, defining customer account strategy, and establishing a clear target-state operating model across customer-facing digital platforms, mobile applications … issues, including duplicate records, inconsistent profiles and conflicting sources of truth. Map and optimise end‐to‐end customer account journeys, including registration, authentication, profile management and consent preferences. Analyse customer experience pain points, risks and opportunities for improvement across digital and CRM channels. Define data ownership, governance standards ...

environments - specific platform knowledge in Braze, mParticle and Talon One is an advantage Exposure to platforms and tools related to customer engagement, identity, segmentation, consent management, or personalisation. Experience in retail, fashion, membership, subscription or ecommerce businesses. Essential Skills Demonstrable experience in digital or eCommerce product management … technically complex problems, translating between business context and technical implementation. Strong understanding of product discovery and delivery in an agile environment, including backlog management, sprint planning, and prioritisation. Confident working with APIs, system dependencies, data flows, third-party platforms and integration-based product challenges (eg: Shopify). Analytical mindset ...