1 of 1 Permanent Crystal Reports Jobs in the Midlands

assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real … skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech More ❯