1 to 25 of 44 Permanent Customer Insight Jobs in the Midlands

Customer Demand Marketing Manager

Location
Loughborough, England, United Kingdom
Regional Customer Demand Marketing Manager is responsible for driving commercial growth across the existing customer base within a defined region: Americas, APAC, China, Europe or MEA. The role focuses on generating cross-sell and upsell pipeline across the full product portfolio, identifying expansion opportunities within existing accounts … converting customer insight, whitespace analysis and product knowledge into targeted marketing activity that delivers measurable pipeline and revenue. Key Responsibilities Identify – Customer Insight & Growth Opportunities Own cross-sell, upsell, and whitespace analysis to uncover next-best-product and upgrade opportunities. Build target account lists and segmentations ...

Customer Demand Marketing Executive

Location
Loughborough, England, United Kingdom
Regional Customer Demand Marketing Executive supports the growth of our existing customer base by helping to generate cross-sell and upsell pipeline across the full product portfolio within a defined region: Americas, APAC, China, Europe, or MEA. This is a commercially focused marketing role, providing hands-on support … across campaign execution, customer targeting, content, digital activity, reporting and optimisation. The successful candidate will use customer insight and data to help identify expansion opportunities and deliver campaigns that generate measurable pipeline and revenue. Scope of the Role Focuses on driving expansion pipeline and incremental revenue across ...

Product Manager eCommerce

Hiring Organisation
Viking
Location
Thurcaston, Leicestershire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Description As eCommerce Product Manager, you will help shape the future direction of our eCommerce product portfolio, connecting business priorities, customer needs and commercial opportunities into a clear, value-led roadmap. Working closely with the Senior Product Manager and key business and delivery teams, you will guide evidence-based … decisions about where to invest, which outcomes to pursue and how to improve customer experience, conversion, revenue and operational effectiveness. Job Responsibilities In this role, you will: Own and communicate the eCommerce roadmap, ensuring investment decisions remain aligned with company strategy, customer needs, commercial objectives and changing business ...

Product Manager eCommerce

Hiring Organisation
Viking
Location
Leicester, East Midlands, United Kingdom
Employment Type
Permanent Contract, On-site
Description As eCommerce Product Manager, you will help shape the future direction of our eCommerce product portfolio, connecting business priorities, customer needs and commercial opportunities into a clear, value-led roadmap. Working closely with the Senior Product Manager and key business and delivery teams, you will guide evidence-based … decisions about where to invest, which outcomes to pursue and how to improve customer experience, conversion, revenue and operational effectiveness. Job Responsibilities In this role, you will: Own and communicate the eCommerce roadmap, ensuring investment decisions remain aligned with company strategy, customer needs, commercial objectives and changing business ...

Marketing Manager (GB) Marketing · Stallingborough HQ

Location
Grimsby, England, United Kingdom
harvi energy monitoring Digital energy management solutions and programmes myenergi Home Energy Management System (HEMS) solutions Working closely with Sales, Product Marketing, Digital Marketing, Customer Care, Distribution Partners and Installers, the Marketing Manager will drive commercial marketing activity across Great Britain through campaigns, customer engagement, sales enablement, partner … marketing plan, translating commercial objectives into market-focused marketing and communications activity Develop integrated marketing and communications plans across consumer, installer, distributor and business customer segments Identify opportunities to increase awareness, engagement, customer adoption and profitable growth Define marketing objectives, KPIs and performance measures aligned to commercial outcomes ...

Technical Presales Consultant - Microsoft Modern Work & AI

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, United Kingdom
Employment Type
Permanent Contract
looking for an experienced, customer-focused Technical Presales Consultant to help customers transform how they work through Microsoft Modern Work, Microsoft 365 Copilot, Copilot Studio, agentic AI and the wider Microsoft ecosystem. You'll act as a trusted adviser, working with customers, Microsoft, account teams and delivery specialists … design solutions that solve real business challenges and accelerate adoption and value. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology ...

Senior Product Marketing Manager

Location
Loughborough, England, United Kingdom
ensuring we clearly communicate product value and bring our products to market effectively. The role owns the central foundations of product marketing, including Ideal Customer Profiles (ICPs), buyer personas, value propositions, competitive positioning and global go-to-market (GTM) strategy. Working closely with Product, Marketing, Sales and Regional Product … develop the messaging, assets and frameworks required to support pipeline generation, product adoption and revenue growth. Key Stakeholders Product: Roadmaps, development, releases and customer needs. Regional Product Marketing Managers: Regional GTM, messaging, execution and market insight. Demand Generation: Campaigns, pipeline generation and performance. Sales & SDRs: Commercial priorities, customer ...

Technical Presales Consultant - Microsoft Security

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, United Kingdom
Employment Type
Permanent Contract
looking for an experienced, customer-focused Technical Presales Consultant to help customers improve their security posture and resilience using the Microsoft Security portfolio. You'll act as a trusted adviser across identity, threat protection, security operations, data security, compliance and cloud security, translating customer risk and operational priorities … into practical Microsoft solutions and measurable security outcomes. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What ...

Technical Presales Consultant - Microsoft Security CTO Office · Birmingham Head Office ·

Location
Birmingham, England, United Kingdom
looking for an experienced, customer-focused Technical Presales Consultant to help customers improve their security posture and resilience using the Microsoft Security portfolio. You’ll act as a trusted adviser across identity, threat protection, security operations, data security, compliance and cloud security, translating customer risk and operational priorities … into practical Microsoft solutions and measurable security outcomes. You’ll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What ...

Product Manager - Legal

Location
Birmingham, England, United Kingdom
Manager is responsible for the successful development, delivery, performance, and continuous improvement of the Legal Portfolio. The role acts as the voice of the customer, translating customer needs, business priorities, data insights, and market opportunities into a clear and prioritised product backlog and roadmap. Working closely with engineering … design, commercial, marketing, and customer-facing teams, this role ensures that solutions deliver measurable customer and business value while maintaining high standards of quality, usability, performance, and compliance. The role also leverages AI-enabled capabilities and tools to enhance product outcomes, accelerate discovery, and improve decision-making. This ...

Account Manager (Automotive Industry)

Location
Metropolitan Borough of Solihull, England, United Kingdom
automotive retail customers across the UK. This is a sales-focused account management role , where your primary aim will be to build strong customer relationships while identifying and converting opportunities to grow revenue across your existing accounts. You’ll develop a strong understanding of your customers’ businesses, their dealership … services can deliver value, and turn those opportunities into commercial results. You’ll have responsibility for account growth targets, including upselling, cross-selling, customer retention and generating additional revenue from your portfolio . This means being proactive with customers, spotting opportunities before they become obvious and confidently having commercial ...

Customer Success Manager

Location
Redditch, England, United Kingdom
wellbeing, values your contribution, and is committed to making your career both rewarding and impactful. The Opportunity Are you passionate about building strong customer relationships, solving complex technical challenges and ensuring customers get the very best from the solutions they use? At Steatite Communications, we are looking … Customer Success Manager to play a key role in supporting our customers throughout their journey, from successful solution delivery through to ongoing operational support, capability development and future requirements. Working with customers operating in complex, mission-critical environments, you'll combine relationship management, technical understanding and commercial awareness ...

D365 CE & Power Platform Senior Consultant

Hiring Organisation
Littlefish
Location
Nottingham, East Midlands, United Kingdom
Employment Type
Permanent Contract, On-site
join the Microsoft Business Applications Practice at the Littlefish Group Location: United Kingdom (Remote but Connected) Salary: Market Competitive Travel: Occasional UK & Ireland customer, Littlefish office and Microsoft event travel At Littlefish Group, we're helping organisations unlock the full power of Microsoft technologies to transform customer experiences … Senior Consultant - D365 CE & Power Platform to join our high-performing team. This is an exciting opportunity for an experienced consultant who enjoys combining customer-facing consultancy, solution design, pre-sales engagement and project delivery to deliver real business outcomes. If you're passionate about Dynamics 365, Power Platform ...

Product Marketing Manager

Location
Birmingham, England, United Kingdom
countries worldwide, the company's success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. We currently have an opening for a Product Marketing Manager based in our Birmingham (UK) office. If you are excited about this … portfolio. This role will be central to turning these ambitions into action. Working closely with Product Management, Regional Marketing and Sales, you will translate customer, market and competitive insights into product positioning, messaging and go-to-market strategies that drive awareness, adoption and commercial growth. You will independently lead ...

Marketing Director- Product, Brand & Communications

Location
Nottingham, England, United Kingdom
marketing, brand and communications. You will play a pivotal role in shaping our go-to-market strategy, influencing what and when we launch, increasing customer value and driving operational excellence. You will bring a clear vision for the future of marketing, translate that vision into an effective strategy … getting close to the detail. You will understand how the different disciplines of modern B2B SaaS marketing work together and how to turn insight into effective go-to-market execution. You will act as the key link between Product Management, Marketing and the wider organisation, translating our products ...

Product Manager - Fleet Telematics

Hiring Organisation
Microlise
Location
Nottingham, East Midlands, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
£50,000
knowledge of day-to-day fleet operations to connect capabilities across TMC and TruControl, turning complex vehicle data into intuitive products that deliver measurable customer value. You'll lead the evolution of our driver-performance proposition and explore how AI and other tools could improve product discovery and customer … Delivery, creating intuitive solutions that fit the wider Microlise portfolio. Partner with Sales, Marketing and Pre-Sales on positioning, launches, early-adopter engagement and customer communications. Use product performance, customer feedback, competitor activity and market trends to prioritise investment and drive commercial success. Explore how AI and other ...

Digital User Experience Manager

Location
Stratford-upon-Avon, England, United Kingdom
Upon Avon. About the role As Digital User Experience Manager at NFU Mutual, you’ll lead and shape our digital user experience strategy, turning customer needs, business priorities and technology opportunities into intuitive, accessible and consistent experiences. Your remit spans our website, online account, self service and transactional journeys … digital experience vision and roadmap, own the digital design system and accessibility governance, and lead how we measure and optimise the digital customer experience. You’ll use customer insight, feedback, analytics, experimentation and user testing to improve experiences and support evidence based decisions. You’ll work closely ...

OSINT Solutions Manager

Location
East Midlands, England, United Kingdom
Altia's OSINT Subject Matter Expert, representing the business externally and building credibility within the OSINT community. Support sales and pre-sales activities through customer discovery sessions, product demonstrations, webinars, workshops and executive presentations. Design and deliver compelling proofs of value, pilots and trial programmes that demonstrate measurable customer … industry stakeholders, becoming a trusted advisor on OSINT best practice. Lead the creation of sales enablement materials, demo environments, training content, playbooks and customer use cases. Work closely with Product, Engineering and Leadership teams to translate customer and market requirements into product enhancements and roadmap priorities. Monitor market ...

Senior Product Manager, AI Developer Tools

Location
Birmingham, England, United Kingdom
real problems for software development teams. Your challenge is to understand what genuinely makes AI-powered software development more effective, establish where the greatest customer value lies, and build a product that teams want to adopt because it helps them deliver better software, faster. #LI-DG1 This … engineering workflows. Translate emerging technologies and internal learning into clear product priorities and a compelling longer-term strategy. Turn engineering innovation into customer value Work closely with engineering teams to understand how AI-enabled development tools are being used in practice. Translate technical capabilities, developer feedback and adoption data ...

Lead Product Manager - Finance, Shared Services and Continuous Improvement

Location
Scunthorpe, England, United Kingdom
clear vision, strategy and roadmap for your products across the Finance, Shared Services and Continuous Improvement domains Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful outcomes … customer insight, feedback and data to identify opportunities and prioritise product improvements Manage and maintain a well‐prioritised product backlog, helping teams focus on the highest‐value work Measure product performance and use evidence and insights to inform future decisions and investments Build strong relationships across product, engineering ...

Product Manager

Location
Birmingham, England, United Kingdom
Product Manager at Reachdesk, you’ll play a pivotal role in shaping the Reachdesk Platform. You will be accountable for turning complex customer and business problems into software products that deliver measurable impact. Reporting to the Chief Product Officer, you’ll lead product initiatives end-to-end, from identifying … successfully launched, adopted, and delivers the outcomes we set out to achieve. If you enjoy solving difficult problems, taking ownership, and moving comfortably between customer, technical, and business conversations, you’ll thrive in this role. Responsibilities Set product direction and priorities , bringing together company goals, internal stakeholder needs, customer ...

Business Development Manager - SaaS/ERP

Hiring Organisation
Klipboard
Location
Bromsgrove, Worcestershire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn … technology can improve the way we work and help our customers which is always supported by strong human insight and communication. You'll win new mid-market and enterprise customers for Klipboard's Rental software across the UK, owning every deal from first conversation to signed contract. Your buyers ...

Product Manager, DTCommand

Location
Shrewsbury, England, United Kingdom
Coleman Compensation: £55,000 - £65,000/year Description We're looking for a Product Manager to take real ownership of our new innovative customer app, DTCommand, working closely alongside development teams and design rather than sitting apart from them. This is more than managing a backlog … teams to deliver Track DTCommand's KPIs post-launch and report of the KPIs, flagging where performance points to a change in direction Bring customer insight and a delivery perspective into the product direction. Customer understanding Build a genuine, ongoing habit of speaking to customers, both direct ...

Head of Operational Excellence (SC Cleared)

Hiring Organisation
Sanderson Government and Defence
Location
Nottingham, East Midlands, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
£80,000
Head of Operational Excellence Salary: £75,000-£80,000 per annum Location: Remote-first, with travel to the Nottingham office and customer sites as required Employment Type: Permanent Security Clearance: Active SC clearance preferred. Candidates without current clearance must be eligible and willing to undergo UK security vetting. … maintaining and exploiting organisational knowledge and intellectual assets. Develop and maintain effective knowledge resources covering case studies, proposals, bid libraries, propositions, playbooks, competitor intelligence, customer insight and reusable collateral. Establish processes to capture learning from projects, presales, Sales, Business Development and Professional Services. Ensure information is accessible, secure ...

Digital Marketing Assistant — Internship

Location
Grantham, England, United Kingdom
flows, component-based architecture React Native — cross-platform iOS and Android app for guest experience and estate operations AI & Automation AI-powered content, personalisation, customer insight, bespoke automated offers and operational efficiency Responsibilities Digital Marketing & Content Develop, schedule, and evaluate content across social media channels — Instagram, Facebook, TikTok … mobile application Node.js & PHP backend: understanding API integrations, booking flows, data connections AI tools & automation: using and helping integrate AI into marketing workflows and customer-facing features Analytics & data: building reports, querying data, making the numbers mean something What We Are Looking For Recent graduate in Marketing, Digital Media ...