8 of 8 Permanent Design Thinking Jobs in the Midlands

a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You’ll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights … the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you’ll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey … be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience More ❯

groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women’s network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Experience in UX design, covering everything from research to high-fidelity prototyping. Strong skills in understanding customer and data insights to inform your designs. Proficiency with prototyping tools like Figma and Miro Experience … of responsive design across mobile, tablet and desktop Experience with planning and facilitating user research Familiarity with design systems to maintain consistency across products Excellent communication skills and the ability to work well with Product Owners, stakeholders, and developers Experience facilitating Design Thinking workshops Excellent problem-solving ability Able to demonstrate critical thinking Able to … involve: Directing the UX process from problem identification to high-fidelity prototypes. Planning and conducting user research and testing to create user-centred designs. Using research and data to design, guide, and refine solutions that meet customer and business needs. Collaborating with the UX Team to ensure the Design System is kept up to date and with reliable More ❯

network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Experience in UX design, covering everything from research to high-fidelity prototyping. Strong skills in understanding customer and data insights to inform your designs. Proficiency with prototyping tools like Figma and Miro Experience … of responsive design across mobile, tablet and desktop Experience with planning and facilitating user research Familiarity with design systems to maintain consistency across products Excellent communication skills and the ability to work well with Product Owners, stakeholders, and developers Experience facilitating Design Thinking workshops Excellent problem-solving ability Able to demonstrate critical thinking Able to … involve: Directing the UX process from problem identification to high-fidelity prototypes. Planning and conducting user research and testing to create user-centred designs. Using research and data to design, guide, and refine solutions that meet customer and business needs. Collaborating with the UX Team to ensure the Design System is kept up to date and with reliable More ❯

be responsible for leading the strategy and delivery of exceptional customer experiences across a subset of the key end-to-end journeys. You’ll work closely with journey owners, design leads, product, operations, and other teams to co-create integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources … the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you’ll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering … To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Good influencing and stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design More ❯

all departments. Work with the CIO, to recommend and implement a scalable and secure data foundation, enabling data democratisation and providing the basis for exploitation of emerging AI technology. Design and implement scalable data architecture, including data models, common data structures and nomenclature. Ensure seamless integration of disparate data sources from various business units to provide a single source … of continuous improvement and data literacy, promoting a data-driven mindset across the business. Lead initiatives to embed data-based decision-making at all levels cultivating an agile and design thinking culture within the data function and the broader organisation. Work closely with other functional areas of the business to understand their data needs and deliver tailored solutions. More ❯

Stack Engineer at IBM you see the big picture, able to imagine successful technology-driven solutions from start to finish. As a Full-Stack Application Developer, you'll help design, develop, and integrate solutions using best practice technologies, tools, techniques, and products our clients demand today. You'll work with clients, co-creating solutions to major real-world challenges … by translating system requirements into the design and development of customized systems in an agile environment. In your role you may be responsible for: Use IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability. Work with a variety of relational and NoSQL databases (SQL, Postgres … systems (Linux, Windows, iOS, Android), and modern UI frameworks (Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, and JQuery). Work across the entire system architecture, from backend to front end, to design, develop, and support high quality and scalable products. Help maintain and improve code quality, organization, and automatization Create everything from mockups and UI components to algorithms and data structures More ❯

Stack Engineer at IBM you see the big picture, able to imagine successful technology-driven solutions from start to finish. As a Full-Stack Application Developer, you'll help design, develop, and integrate solutions using best practice technologies, tools, techniques, and products our clients demand today. You'll work with clients, co-creating solutions to major real-world challenges … by translating system requirements into the design and development of customized systems in an agile environment. In your role you may be responsible for: Use IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability. Work with a variety of relational and NoSQL databases (SQL, Postgres … systems (Linux, Windows, iOS, Android), and modern UI frameworks (Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, and JQuery). Work across the entire system architecture, from backend to front end, to design, develop, and support high quality and scalable products. Help maintain and improve code quality, organization, and automatization Create everything from mockups and UI components to algorithms and data structures More ❯

Digital Designer - Creative & Strategic Focus We're looking for a forward-thinking Digital Designer to join a collaborative and ambitious creative team. You'll play a key role in turning briefs into visually impactful, platform-optimised digital content that resonates. What you'll do: Collaborate with stakeholders to understand project goals and translate them into compelling digital designs Contribute … and campaigns Present creative ideas with clarity and confidence to internal teams Help shape the visual direction and user experience across digital touchpoints What you'll bring: Strong digital design portfolio across web, mobile, and social Deep understanding of responsive design and platform-specific best practices Awareness of SEO principles in social content and design optimisation Familiarity … with HTML, CSS, and JavaScript (bonus) A solid grasp of UI/UX principles and user-centred design thinking If you're creatively driven and digitally fluent, we'd love to hear from you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident More ❯