2 of 2 Permanent Digital Business Analyst Jobs in the Midlands

The Senior Digital Business Analyst will lead the analysis and improvement of digital processes within the energy and natural resources industry, ensuring alignment with business objectives. This role is based in Leicester and requires a strong technical understanding to deliver innovative solutions effectively. Client Details This opportunity is with an ambitious SME operating … leveraging the latest technology to enhance operational efficiency and deliver value-driven results. Description Are you a confident self-starter with a passion for innovation and transforming how a business operates? Our client is building a pivotal, centralised function designed to elevate their operational excellence by capturing, standardising, and evolving their Group-wide Standard Operating Procedures (SOPs). We … need you-a decisive Business Analyst-to be the vital link, translating this critical knowledge into tangible, measurable operational improvements across the organisation. This isn't just about documentation; it's about true digital transformation. You will dive deep to gather and shape challenging requirements, meticulously map and optimise complex business processes, and ensure that More ❯

Term (2 Years) Start Date: January 2026 Salary: Competitive (with full permanent employee benefits) About the Role We're looking for an experienced Digital Bookings/Web Business Analyst to join a dynamic digital transformation team. This role focuses on optimising and enhancing web and online booking platforms that directly impact customer experience in … closely with digital, product, and technology teams to identify opportunities for improvement, streamline customer journeys, and deliver impactful solutions that drive engagement and conversion. Key Responsibilities Lead business analysis across web and booking initiatives, from requirements gathering through to delivery. Collaborate with stakeholders across digital, marketing, product, and operations teams. Map existing customer journeys and … identify opportunities for improvement. Translate business needs into clear technical requirements and user stories. Support agile delivery processes and ensure project outcomes align with strategic objectives. Act as a key liaison between business and development teams. About You Proven experience as a Business Analyst within major retail, restaurant, or hospitality organisations. Strong understanding of digital More ❯