2 of 2 Permanent Educational Technology Jobs in the Midlands

The Company: Global leading technology platform that has captured 80% of it's UK target market. Technology that millions rely on! These guys are shaping the future of this space. Complex, multi‐module SaaS platform that’s fast becoming the go‐to choice in its industry. Rapid-growth plans, where ideas turn into global impact. The Opportunity: As … The Ideal Candidate: 3+ years’ experience managing a customer support team within the SaaS sector. Experience working with more complex SaaS solutions (multi-product/module). Experience within EdTech or further education (either directly or as a user base). A genuine leadership mentality: someone who can inspire from the front and develop the team around them. An ‘outside More ❯

Overview QuantHub is seeking a driven Customer Success Manager to join our growing team and help expand our presence in the fast-changing EdTech and digital transformation landscape, specifically within Higher Education. This mid-level role is designed for ambitious individuals eager to build a career in customer success. As an integral part of our CS organization, you'll work … AI), marketing, business analytics, and cybersecurity. Since 2018, we've been recognized for our adaptive learning approach, micro-credentialing capabilities, and commitment to workforce development, serving corporate, government, and educational organizations worldwide. Responsibilities Instructor Relationship Building Regular check-ins during active semesters Post-semester success reviews and feedback collection Multi-semester instructor retention and satisfaction management Proactive support for … account management experience Strong presentation and relationship-building skills Experience with CRM systems and account planning Willingness to travel for on-campus visits (25-30%) Preferred Higher education or EdTech industry experience Understanding of academic calendars and university operations Event planning and marketing experience Previous territory management experience Why Join QuantHub? Join a fast-paced, innovative environment with benefits designed More ❯