Complaints Manager
- Hiring Organisation
- Neoci Ltd
- Location
- Solihull, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
including IT Directors and CIOs. Manage expectations and ensure transparency throughout all complaint stages. Compliance & Quality Assurance Ensure complaints are handled in line with ISO standards (e.g., ISO 9001, ISO 27001) and internal policies. Support audits by providing documentation, evidence, and process insight. Continually review ...