15 of 15 Permanent IT Analyst Jobs in the Midlands

IT Risk & Compliance Analyst | Hybrid, Burton upon Trent (or another Midlands office) | £50,000 + Bonus We're working with a FTSE listed UK household name to recruit an IT Risk & Compliance Analyst to help shape and embed their IT Governance, Risk & Compliance frameworks across the Group. You’ll be joining a business that’s … investing heavily in its IT and security landscape, with a genuine commitment to strong governance and continuous improvement. This is your chance to make a tangible impact by helping build a best-in-class compliance culture. What you’ll be doing: Helping to establish and embed IT Risk, IT Compliance and IT General Control (ITGC) frameworks … across Group IT. Acting as part of the second line of defence, reviewing control effectiveness and supporting remediation activity. Supporting internal and external IT audits, ensuring controls and documentation are maintained. Operating risk management processes, including maintaining risk registers and leading vendor cyber-risk reviews. Producing and maintaining compliance dashboards, reports and data for senior stakeholders. Collaborating closely with More ❯

IT Security Analyst Bromsgrove Permanent Salary c£35k This is an exciting opportunity for an IT Security Analyst to join our client’s experienced and collaborative IT team. The company is growing and therefore they offer excellent opportunities to progress. The role will focus on supporting and implementing new ways of working to protect the … company from a range of cyber and security threats. Candidates will need 2/3 years’ experience of working as a Security Analyst, including monitoring vulnerability and threats, risk mitigation and implementation of robust security policies. This role is to be based at the Bromsgrove office but regular travel to Tewkesbury as required. Hybrid working an option after initial … playbooks, under the supervision of the Cyber Security Consultant. Conduct root cause analysis and document findings and lessons learned from security incidents with the Cyber Security Consultant. Work with IT and security teams to contain and resolve threats. Keep incident logs, reports, and tickets updated within incident tracking systems. Assist in threat intelligence gathering and analysis to enhance detection More ❯

Role: IT Security Analyst Location: Hereford Salary: £35,000 – £45,000 per annum Benefits: Professional development, and a collaborative culture Our client, a leading technology services provider, is seeking an IT Security Analyst to strengthen its information security framework and support ISO 27001 compliance activities. This role is ideal for someone with a strong understanding of … procedures, and documentation Work closely with technical teams to ensure security controls are implemented effectively Monitor and report on security metrics and compliance performance You’ll work closely with IT, compliance, and leadership teams to maintain a strong security posture and drive continuous improvement across the organisation. What we’re looking for Experience working with ISO 27001 frameworks and … audits Knowledge of IT security controls, governance, and risk management Strong analytical and documentation skills Excellent communication and stakeholder engagement abilities A proactive mindset with attention to detail and a passion for best practice The ideal candidate will be methodical, collaborative, and keen to contribute to a secure, compliant, and forward-thinking environment. Why join? Opportunity to influence and More ❯

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around … users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. … Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and More ❯

IT Support Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge? We're looking for a 2nd Line IT Support Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical … and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent More ❯

IT Support Technician – Up to £30,000 Based east of Stoke-on-Trent (Staffordshire) Full-time, on-site – Car and driving licence essential Our client is looking for an experienced IT Support Technician to join their growing team and provide hands-on technical support across a busy manufacturing environment. This is a great opportunity for someone who enjoys … problem-solving, working with a range of technologies, and delivering excellent customer service. The Role The successful candidate will provide day-to-day IT support to internal users, maintaining and troubleshooting hardware, software, and network systems. You’ll also assist in developing and supporting in-house applications, ensuring the smooth running of systems across the business. Key Responsibilities Provide … day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills More ❯

2nd Line IT Support Analyst £27,000 PA Salary + Bonus 40 Hours Per Week Office Based Role We are looking for a hands-on IT Support Technician to provide fast, effective hardware, software, and business system support across UK and European sites. You’ll play a key role in maintaining our bespoke systems and ensuring minimal … downtime for users. Key Responsibilities: Deliver 1st and 2nd line IT support for Windows, MS Office, and bespoke business systems. Diagnose and resolve hardware, software, and network issues. Configure and deploy laptops, desktops, and mobile devices. Maintain asset records and manage incidents through the ticketing system. Support IT infrastructure, telephony, and business applications. Assist with system improvements, user … training, and project work. About You: GCSE-level education (or equivalent) and a full UK driving licence. Experience providing IT support for Windows environments. Strong troubleshooting, communication, and customer service skills. Knowledge of Active Directory, networking basics, and hardware repair. (Desirable) Server support, ITIL experience, or SQL skills. If you’re a motivated IT professional who enjoys problem More ❯

OT/IT Technical Analyst Utilities Predominantly remote: Occasional travel to site 6 months+ In full: We’re implementing a new system to be used on Operational sites that is being designed by a third party. We require someone with an Operational Technology (OT) Infrastructure and Network background to assist in knowledge sharing, query resolution and oversight of … the design to ensure it’s success. In full: Role Purpose We are seeking a Technical Subject Matter Expert (SME) to lead the design and configuration of complex IT and OT infrastructure for a critical proof of concept and subsequent deployment. The SME will coordinate internal and external design resources, identify gaps early, and ensure technical integrity across … all components. Key Responsibilities Consolidate design inputs from multiple stakeholders and drive alignment. Identify missing technical details early and resolve issues promptly. Design and build: IT and OT networking infrastructure (Cisco switching, VLANs, IP addressing). Hosting environments with virtual machines and virtual routing and switching (VMware, KVM). Secure gateways (Waterfall, OPSWAT) and associated network configurations. Configure network More ❯

Technology plays a critical role in every part of our business, and we rely on responsive, reliable IT support to keep things moving. As an IT Service Desk Analyst at Refresco, you’ll be central to our operations — resolving issues, supporting users, and ensuring systems stay up and running across multiple sites. If you’re ready to … take ownership, work with purpose, and grow your career in a fast-paced environment, we’d love to hear from you. IT Service Desk Analyst Refresco - Kegworth Head Office Monday – Thursday 8:30 am – 5 pm and Friday 8:30 am – 4 pm (Hybrid offering; 1 day WFH) Permanent Benefits: An annual bonus Pension contributions Access to a … rewards, and access to more optional benefits Access to Grocery Aid – for free financial, personal, health and wellbeing support Key responsibilities: Serve as the primary point of contact for IT support via phone, email, portal, or chat; receive, log, and manage incidents and service requests using the Service Desk system. Deliver first and second-line support for hardware, software More ❯

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … supports both Booker and Makro sites. You’ll be working closely with our Development and Operations teams to make sure everything runs smoothly, securely, and efficiently. As an IS Analyst (Branch Systems), you’ll be part of the wider IS team at Booker, helping to identify and report software bugs within the MIDAS applications. A bit of technical know … how and some previous experience in software testing would definitely be an advantage. In addition to supporting the branch systems team deliver projects, it is expected that the successful candidate will offer 3rd line support to the Technical Support team. This involves being on call to offer out of hours support on a 1 week in 4 basis. You More ❯

Business Analyst – ERP Transformation £50,000 + Excellent Benefits | Remote with Travel to Leeds or Birmingham Hubs as Required Permanent | Not-for-Profit Sector We are currently undertaking a major transformation programme to replace our legacy SAP system with a modern, best-of-breed ERP solution. As part of this exciting change, we are hiring our first dedicated Business … Analyst to join our IT function and play a key role in driving business process excellence. This is a high-impact opportunity to help shape the future of our operations, working across departments to support the design and delivery of scalable, efficient processes that align with strategic goals and ERP capabilities. The Role Reporting into the IT team, the Business Analyst will work closely with business stakeholders and technical partners to: Map and document current ("as-is") business processes through workshops, interviews, and walkthroughs Identify gaps, inefficiencies, and opportunities for improvement or innovation Collaboratively design future-state ("to-be") processes aligned to operational needs and ERP capabilities Translate business requirements into clear, functional specifications to More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression … into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through … developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity More ❯

About the Role We are looking for an experienced Business Analyst with strong Adobe Experience Manager (AEM) expertise to join our digital experience team. This role bridges the gap between business requirements and technical implementation, ensuring that AEM solutions are aligned with strategic objectives and user needs. Key Responsibilities Collaborate with stakeholders to gather, analyze, and document business requirements … Manage content workflows, taxonomy, metadata, and publishing processes . Provide guidance on AEM components, templates, and best practices . Required Skills & Experience 10+ years of experience as a Business Analyst, with strong AEM project exposure. Proven experience in requirements gathering, documentation, and stakeholder management . Deep understanding of AEM architecture, workflows, components, and templates . Hands-on knowledge of More ❯

change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team with you Own it and back yourself - Own the … and own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description We are currently looking for IT Service Desk Junior Analysts to join our team. If you are looking to kick-start a career in tech- this is the perfect opportunity to gain knowledge and qualifications … to grow your career. As part of the role you will be taking responsibility of IT support queries that come from our Head Office, Warehouses and Retail globally, providing a broad range of IT support via our contact centre and ticketing systems. You'll be taught various troubleshooting methods, and how to proactively manage a ticketing queue, escalating More ❯

Contract Business Analyst - £550 to 600 per day (Inside IR35 - paid through an umbrella) - Stevenage &/or Warwick sites & possible other sites (Expenses for some travel will be paid). - Understanding of business support functions such as SHEQ (Health & Safety), Marketing, Procurement, Legal, Property & Fleet - experience across at least three of these is essential. * Merger and Acquisition experience a … Telecoms/I.T - Full UK licence is essential - must be able to start by the 10th of November - so one week notice or less is essential. As a Business Analyst supporting an acquisition programme , you will play a key role in analysing business processes, gathering requirements, and enabling the successful integration of systems, people, and operations between the acquiring … ensuring alignment with acquisition timelines. Liaise with PMO, vendors, consultants, and internal teams to resolve issues and ensure successful delivery. What will you bring: Proven experience as a Business Analyst working on acquisition, merger, or large-scale transformation programmes Familiarity working in an IT systems team is desirable but not essential. Understanding of business support functions such as More ❯