1 to 25 of 28 Permanent IT Support Engineer Jobs in the Midlands

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for … in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within the wider MSP team. What you ll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What we re … looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within the wider MSP team. What you’ll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What we’re … looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk More ❯

Do you have experience in being a first point of contact for IT queries? Are you looking to work as part of a supportive team with further training opportunities? Previous applicants need not apply. Role: IT Support Engineer 1st Line Location: Eyre Court, Lincoln Salary: £23,000 to £25,000 Hours of work: 37.5 hours per … week Monday - Friday 08:30 -17:00 - Hybrid Working We have an excellent opportunity for an IT Support Engineer to join our Lincoln Head Office Team. For this role, the IT Support Engineer will be required to provide first line support for all IT calls; ensuring that positive customer experience and customer … satisfaction are considered in all interactions. As a first line IT Support Engineer you will resolve most calls directly and support the resolution of more complex issues by effective escalation to second line support. This role will also be responsible for conducting a range of regular ongoing tasks, including first line function to support the More ❯

IT Support Engineer x 2 1st/2nd lineLocation: Onsite – Wellingborough area/NN10Salary: £30k plus benefits Rotating shift: AM 6:00 – 15:00 & PM 13:00 – 22:00 Our client is looking for two IT Support Engineers to join the team.Purpose of the role is to provide end user, site, business, and project IT support. IT Support Engineer role – Deal with general IT enquiries and support requests Provide support to Project Managers in the team to facilitate the delivery of IT related requirements Help facilitate technical upgrades Assist with site audits Work with the IT Services Teams to support any initiatives that require technical … support Trouble-shoot any escalated technical issues, owning the issue through to resolution Understand the network topology to a level where support to the business can be provided Work with the IT Services Teams in building and maintaining IT Partner relationships Take part in team out of hours on-call rota (Optional) Provide support to More ❯

Are you an experienced IT Support Engineer looking for a varied role where no two days are the same? We're working with a well-established Managed Service Provider (MSP) who deliver high-quality IT support to a diverse range of SME clients across the region. You'll join a collaborative and growing team providing … both remote and onsite technical support to customers, ensuring systems run smoothly and efficiently. Key Responsibilities for IT Support Engineer Deliver remote technical support to customers via the IT helpdesk Visit client sites to resolve IT service requests and provide hands-on support Log, track, and manage all actions through the helpdesk … system Prioritise and manage your workload to deliver the best possible customer service Proactively monitor systems, manage faults, and ensure maximum uptime Support core IT processes including starter/leaver setup, asset tracking, and service provisioning IT Support Engineer Required Skills & Experience Minimum 3 years' experience in a hands-on IT support role More ❯

IT SUPPORT ENGINEER NORTHAMPTON - 100% OFFICE BASED SALARY £27K-£30K Our clients are building something special — a next-generation cyber-focused IT Service Desk supporting a fast-growing network of small businesses across the UK. Their clients range from micro-businesses (2–20 endpoints) to emerging SMEs, primarily through a buying group model. If you’re … an IT Support Engineer with a strong troubleshooting mindset , a passion for security , and a desire to learn, grow, and make an impact , this is your opportunity. They deliver managed IT and security services with a cyber-first approach, including: Remote Management and Monitoring (RMM) EDR/MDR solutions Microsoft 365 management (Exchange, OneDrive, SharePoint, Teams … Patch and asset management Backup and recovery SLA-driven, ticket-based support (Halo or similar) The Role As an IT Support Engineer , you’ll provide remote support to customers across the UK, resolving issues across endpoints, users, and networks. You’ll work as part of a collaborative service desk team that values knowledge sharing, personal More ❯

IT Support Enginee r -1st & 2nd Line Location: Derby -Hybrid after training -2 days from home Salary: 27-36k PA Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best … out of their technology. Key Responsibilities for the role of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access More ❯

IT Support Engineer Derby (Hybrid) Permanent £28,000 - £32,000 (DOE) IT Support Engineer needed for a permanent position based in Derby (Hybrid). Providing IT support to 2nd line level including problem diagnosis, trouble-shooting and fixes. A chance to join an established IT Managed Services business with a proven … off on your Birthday + Hybrid (1 day/week WFH) + Pension + Health Care + Training & Career Development + More. Key skills, experience + tasks will include: IT support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including … Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server (Apply online only), Office 365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the More ❯

IT Support Engineer – Managed Service Provider (MSP) Kettering, UK | Full-Time | £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We're working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit … an experienced IT Support Engineer to join their dynamic and collaborative team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent … opportunity to join a forward-thinking company where your technical skills will be valued and your career can thrive. The Role As an IT Support Engineer, you'll be the first point of contact for clients, providing high-quality support across hardware, software, networking, and cloud environments. You'll work as part of a friendly, knowledgeable More ❯

IT Support Engineer Location : Derby/Birmingham area Salary : £35,000 per annum Location : Hybrid (Remote and Office-based) Schedule : Monday to Friday About the Role: Our client is a UK-based company specialising in advanced energy solutions, is seeking a skilled IT Support Engineer. This role is perfect for those passionate about technology and … committed to sustainability and innovation. - Impactful Work: Contribute to a greener future by supporting advanced energy solutions. Key Responsibilities: - Microsoft Server Management: Maintain and optimise Microsoft Servers, ensuring seamless IT operations. - Cloud Solutions: Manage and support cloud platforms such as Google Drive and OneDrive. - Microsoft Office 365 Support: Provide comprehensive support for Office 365, addressing user … issues and ensuring smooth functionality. - Client Interaction: Offer both remote and on-site support to clients in the Southampton and Derby/Birmingham areas. - Desktop support Skills and Experience Required: - Technical Expertise: Proficient in managing Microsoft Servers and providing IT support. - Cloud Proficiency: Experience with cloud solutions, particularly Google Drive and OneDrive. - Office 365 Knowledge: Strong understanding More ❯

IT Systems & Support Engineer £35,000 - £40,000 Kirkby-in-Ashfield (Nottinghamshire) Monday to Friday 08:30 -17:00 (40 hours) Permanent Role About the Role We're looking for an experienced IT Systems & Support Engineer to join our client's European IT team and support their UK operations. In this user … focused role, you'll be the first point of contact for IT-related issues, ensuring smooth day-to-day operations by delivering effective and responsive support to both local and remote users. You'll also help maintain and develop the IT systems and infrastructure in close collaboration with colleagues across Europe and the US. What Will the … Role Involve? Providing 1st and 2nd level user Helpdesk support via ServiceNow, email, and phone Managing IT hardware, equipment, and software requirements Administering user accounts and access policies Planning, documenting, executing, and validating IT changes Contributing to infrastructure and security projects across Europe and the US Identifying and implementing automation and process improvements Delivering hands-on support More ❯

Lead IT Support Engineer (2nd Line) Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT Support Engineer to play a lead role within their IT Infrastructure. You will be hands on with all things … hardware, software and systems, ensuring that IT works effectively across the business. The Role As the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support. The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary. … across the business). * Monitor hardware, software, and system performance metrics. * Update computer software, as well as upgrading hardware and systems. * Maintain databases and ensure system security. * Provide technical support during new product/system implementations and internal change projects. * Consult with managers and other departments as required * Document processes, assets and perform diagnostic tests. * Train end-users on More ❯

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer … technologies, making this the perfect role for someone who enjoys variety and problem-solving in a fast-paced environment. Key Responsibilities Act as an escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory … environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience More ❯

IT Support Engineer – On Site IT Support Engineer required by our established client to join a small IT Team. You will have the opportunity to grow into the role, with training and mentoring provided as part of the position. You will have commercial experience with an IT Service Desk or 1st Line … Support, but have an enthusiasm to grow both your skills and career. You will have a blend of the following: - Service Desk – 1st Line Support Experience of MS Products Experience of being the key point of contact for IT Managed Tickets – Upgrades – Documentation Driving Licence is required as travel may be necessary Keenness to grow your IT knowledge If this sounds like you, jump onto the IT ladder or your next move, our client is offering a salary dependent on experience of up to £26,000 – please forward your cv in the first instance Due to the volume of applications received for positions, it will not be possible to respond to all applications and More ❯

IT Support Desk Engineer Derby Permanent to £30,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap … in Nov/Dec 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and … managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation click apply for full job details More ❯

Lead IT Support Engineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin … team. This is a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing improvements across Windows 11, Intune, and Microsoft 365. Key Responsibilities Provide onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and More ❯

Contract Opportunity: IT Support Engineer (1st-2nd Line) Location: Leamington Spa (5 days per week on-site) Start Date: Ideally between 3rd-10th November Rate: £ per day (Outside IR35) We're looking for a hands-on IT Support Engineer to join a growing organisation in Leamington Spa. This is a full-time, on-site … contract role supporting a busy office environment and internal systems. You'll be the first point of contact for users, ensuring IT systems run smoothly and downtime is kept to a minimum. The role covers everything from hardware troubleshooting to basic server support and systems monitoring. Key Responsibilities- End-user support across desktops, laptops, printers, mobiles, and … networks - Installing and configuring IT equipment Managing help desk tickets (low volume - <20/day)- Supporting Windows servers, Microsoft 365, VMware, and Linux - Assisting with onboarding and user account setup - Monitoring systems and supporting building services (CCTV, heating, security) Essential Skills Microsoft 365 admin, Windows server support, and MS Office Basic networking knowledge (Wi-Fi, DHCP, DNS) PC More ❯

IT Support Engineer – Windows 11 Deployment (SC Cleared) Location: Onsite - Lincoln,UK Rate: £25.15/hr(Inside IR35) Contract: 3 months contract(likely to be extended) We are seeking SC Cleared IT Support Engineers to provide Early Life Support (ELS) during a major Windows 11 migration project. These onsite roles will be key in … supporting end users during deployment and ensuring a smooth transition to new devices. Key Responsibilities Support the set-up and daily operation of a Refresh Clinic . Move and prepare devices from storage to the clinic as instructed. Refresh laptops and issue new devices in line with the migration schedule. Collect old devices and ensure all handovers are completed … accurately. Update workflow management systems at all relevant stages. Escalate unresolved issues to the Post Migration Support Team. Carry out daily stock checks and report findings. Secure devices and equipment in storage at the end of each day. Requirements Active SC Clearance (essential). Experience in IT support, ideally in deployment or migration projects. Strong communication skills More ❯

IT Support Engineer – Device Migration (SC Cleared) Location: Onsite - Lincoln, UK Contract Dates: 3 months(with a view to extend) Pay Rates: £25/hr(Inside IR35) via Umb Role Overview We are looking for an SC Cleared IT Support Engineer to join a major device migration project at a secure site in the … Lincoln area. You’ll be part of a dedicated technical team responsible for refreshing and deploying laptops, ensuring a smooth migration process within a highly regulated environment. Key Responsibilities Support the setup of a refresh clinic for device migrations. Move and prepare IT equipment from storage to deployment areas. Build, configure, and refresh laptops following defined processes. Accurately … technical teams and site managers to resolve issues. Secure and store all devices appropriately at the end of each working day. Requirements Active SC Clearance (essential). Experience in IT deployment , hardware refresh , or early-life support . Excellent attention to detail and adherence to process and security protocols. Ability to work effectively as part of a team More ❯

About RHP Computer Solutions: RHP Computer Solutions is a Lichfield-based IT support company providing managed IT services, cybersecurity, cloud solutions, and network support for small to medium-sized businesses. Founded in 2010, they focus on delivering personalised, flexible IT assistance—without long-term contracts—covering everything from server migrations and wireless infrastructure to cyber … essentials auditing and ongoing service-desk support. Responsibilities: Helpdesk telephone support Onsite support Onsite installations Remote management & monitoring of IT systems Remote software support Daily checks of IT systems Monthly checks of IT systems Desirable skills: Effective communication Self-motivated to learn Professional approach Good time management Effective troubleshooter Logical thinker Entry requirements … Monday to Friday, 9am - 5pm, with 1 hour lunch break Benefits: Friendly small team Fast development Opportunities to undertake further qualifications for career enhancement Fantastic broad knowledge of business IT support gained Company social events Business laptop & mobile phone after probation period Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than More ❯

IT Trackside Support Engineer Join the team behind cutting-edge motorsport technology! This is a fantastic opportunity for a motivated 2nd Line Technical Support Analyst to provide high-quality infrastructure and network support in a fast-paced, high-performance environment supporting Formula 1 operations. About the Role As part of a small, dedicated IT team, you’ll deliver first-class IT operational support across Trackside. Following extensive training and shadowing, you’ll provide 24x7 remote support to Formula 1 and Formula E staff during race seasons. You’ll balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities … Deliver technical support and solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal teams and third parties Identify and drive service improvements and process enhancements Provide out-of-hours and trackside support More ❯

Junior Cloud Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role either … solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via phone, email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident … unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross functional teams to ensure the reliable and efficient delivery of cloud support services aligned with business needs and service level expectations. Act as an escalation point within the support framework troubleshooting and resolving complex incidents and service requests related to More ❯

Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients … core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve … and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone More ❯