13 of 13 Permanent ITIL Foundation Certificate Jobs in the Midlands

high-quality infrastructure and network support in a demanding, customer-focused environment. The successful candidate will demonstrate an excellent customer service attitude, hold an ITIL Foundation certificate , and have a strong working knowledge of ITIL . You will be working within a fast-paced and technically … Agreements (SLAs) and challenging deadlines. Key Deliverables The successful candidate will be expected to: Support and deliver technical solutions throughout all stages of the ITIL service lifecycle . Consistently exceed customer expectations while providing additional support and guidance to other Service Desk team members. Ensure all activities comply with ...

/DPA as it applies to automated processes. Experience of the following would also be beneficial: Process improvement methodologies (e.g. Lean, Six Sigma). ITIL Foundation certificate or a demonstrable understanding of ITIL principles. Project management methodologies (e.g. PRINCE2). Broader automation and AI technologies, such ...

impact Requirements Demonstrated professional experience in a regional Network Operations (NetOps) or Network Engineering role Strong working knowledge of enterprise IT governance, compliance, and ITIL frameworks Ability to drive complex technical project milestones independently Capability to align network specialisation with broader enterprise IT and business objectives Demonstrated success working … enterprise cloud migrations into actionable, resource-allocated project steps Preferred: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA) Preferred: ITIL® Foundation Certification in IT Service Management Core Competencies Demonstrates expertise in diagnosing network performance issues and implementing network designs, with a strong focus ...

role within a Microsoft‐centric environment. Microsoft Certified: Azure Security Engineer Associate (AZ-500) or Microsoft Security, Compliance, and Identity Fundamentals/SC-500. ITIL Foundation certification or working knowledge of ITIL service management principles. Familiarity with PowerShell scripting for M365/Azure automation. Personal Attributes ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams ...

where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

where required Collaborating with wider technical teams to achieve successful outcomes Supporting users with advice, guidance and training on IT systems and equipment Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the service management platform What we’re looking for: Strong customer … prioritise and manage multiple tasks effectively Strong troubleshooting and problem-solving skills A proactive attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences ...

Platform.· Logic Apps.· SSIS and ETL processes.· Oracle databases.· Experience supporting integrations with third-party systems.· Experience working within public sector environments.· Microservices architecture.· ITIL Foundation certification.· Microsoft Azure certifications.· Security Clearance (SC) or eligibility to obtain SC clearance.Personal Attributes· Customer-first mindset· Strong analytical and problem-solving ...

continual improvement Cross-Functional Collaboration: Work with service, delivery, product and supplier teams to align services, investments and improvements with business priorities CANDIDATE REQUIREMENTS ITIL Foundation certification, or willingness to achieve it within 12 months of appointment Proven knowledge and experience of IT Service Management processes within ...

continual improvement Cross-Functional Collaboration: Work with service, delivery, product and supplier teams to align services, investments and improvements with business priorities CANDIDATE REQUIREMENTS ITIL Foundation certification, or willingness to achieve it within 12 months of appointment Proven knowledge and experience of IT Service Management processes within ...

speaking skills). Good attention to detail. Understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government ...

EMEA & APAC) is responsible for maintaining, optimizing, and securing enterprise network infrastructure across virtual regional data centers and physical branch offices. Operating within an ITIL-driven framework, this role balances Network Operations (NetOps) tier-2/3 incident resolution with Network Engineering project delivery, including SD-WAN migrations … Required Qualifications Demonstrated professional experience in a regional Network Operations (NetOps) or Network Engineering role. Strong working knowledge of enterprise IT governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL® Foundation ...

delivery of the Evergreen Service to customerStakeholder managementOn site customer visits – as requiredProduction of MI and dashboard reportsSLA and contractual deliveryUnderstands and engages customer ITIL processEnsures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholdersProvide weekly and contractual reporting, closure, lessons learntIdentifies Presales … ownership of issuesExcellent interpersonal skills and the ability to communicate at all levelsDemonstratable presentation skills3+ years of Project management (or similar proven responsibility)Prince2 Foundation & Practitioner certification.ITIL Foundation certificationThe ideal candidate will have proven experience and skills in Project/Release Management with a technical background. You will ...