Senior IT Technician
birmingham, midlands, United Kingdom
Hays
Key aspects of role: Technical Support: You’ll provide hands-on technical support for the school’s computer systems and applications. This includes troubleshooting, maintenance, and ensuring all systems are operational and stable. Training and Development: You’ll train and mentor other IT Services Technicians, helping them deliver outstanding … infrastructure. Helpdesk Management: Monitor helpdesk calls, update requests, and keep users informed. Collaborate with the IT Manager to ensure timely resolution of service requests. Infrastructure Maintenance: Contribute to the maintenance plan for IT infrastructure and systems. Document and audit system changes effectively. Education Environment: Ideally, you … ll have experience working within an education environment. You may also cover for the IT Manager when needed. Maintenance: Maintain school/trust IT systems and network technologies (e.g., Active Directory) Skills and Experience Required: Previous experience providing IT support. Technical support experience in an education setting. Excellent customer more »
Posted: