Senior InsightManager West Midlands (Hybrid - 2x Days a Week in Office) £50,000-£60,000 THE COMPANY This is a brilliant opportunity to join a growing, customer-led financial services organisation as they evolve their marketing and insight functions. Sitting within Group Marketing and reporting to the Head of Insights, this brand-new role offers ownership … visibility, and the chance to shape how the business understands and acts on customer insight! THE ROLE As Senior InsightManager, you'll be the voice of the customer; driving deep, actionable insights across brand, customer experience, and proposition development. Working cross-functionally, you'll help embed a stronger marketing and customer focus into a traditionally product … lead on: Designing and delivering customer and market research (quantitative and qualitative) Running surveys, focus groups, and managing external research partners Driving segmentation work and championing the use of insight across the business Storytelling with data; bringing insights to life for senior stakeholders Collaborating closely with internal data teams and owning the narrative around customer understanding YOUR SKILLS & EXPERIENCE More ❯
Birmingham, West Midlands, England, United Kingdom
Harnham - Data & Analytics Recruitment
Senior Insights Manager Up to £55,000 + Bonus Hybrid - Birmingham (2x days p/w) We're looking for a Senior InsightManager to join a growing Group Marketing team within a leading UK financial services organisation. This newly created role will focus on building a deeper understanding of customers and markets to support smarter, customer … first decision-making. Reporting to the Head of Insight, you'll design and deliver strategic insight projects (both quantitative and qualitative), translate data into meaningful narratives, and help shape segmentation, propositions and strategy across the business. With recent investment in brand, digital and content, this role reflects the company's growing commitment to insight-led marketing. THE … ROLE Deliver actionable insight into customer needs, behaviours and attitudesLead segmentation and persona developmentDesign and manage research projects and agency relationshipsTranslate complex data into clear, engaging recommendationsMaintain competitor and market understandingCollaborate with teams across product, media and analytics SKILLS AND EXPERIENCE Strong understanding of consumer behaviour and segmentationExperience in insight delivery across quant and qual methodsComfortable working with More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom Hybrid / WFH Options
NFU Mutual
About the role Lead on the data analytics strategy and insight delivery in Financial Planning & Analysis. Shape strategic decisions through advanced analytics and MI reporting. Hybrid working with up to 60% homeworking and 40% in Stratford-upon-Avon Are you ready to take the lead in transforming financial planning through data-driven insights and expert analysis? At NFU Mutual … we’re looking for a visionary Data Analytics & Insights Manager FP&A to shape the future of our Financial Planning & Analysis function (FP&A). As the Data Analytics & Insights Manager, you’ll be responsible for driving the development and execution of advanced data analytics and insights initiatives. Reporting to the Head of FP&A - Systems & Controls, you … senior leaders and solve high-impact business challenges. Oversee FP&A risk frameworks to ensure strong governance and compliance. Champion data-driven decisions and show the value of financial insight across the business. Keep up with trends in AI, analytics, and tech to boost FP&A’s capabilities. About you You’re a strategic thinker who sees the big More ❯
Data Insights Manager – Contact Centre 📍 Stoke-on-Trent | On-Site Only (No Hybrid/Flex) 💰 Up to £65,000 + 10% Bonus + £5K Car Allowance We’re working with a leading business looking to hire a Data Insights Manager to lead their Contact Centre analytics strategy. This is a brand-new role , offering real autonomy and visibility More ❯
Data Insights Manager – Contact Centre Stoke-on-Trent £55,000-£65,000 + Bonus + Car Allowance THE COMPANY A major player in the online services industry is investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact Centre Analytics … function, helping to drive operational excellence across a high-volume, multi-channel environment. THE ROLE As Data Insights Manager, you will own the analytics and reporting strategy for the Contact Centre. This is a brand-new role with plenty of autonomy to shape how data is used to drive decision-making and improve performance. Managing a team of … towards self-serve analytics for operational data and you will take a pro-active role in identifying optimisation opportunities across the Contact Centre YOUR SKILLS AND EXPERIENCE Experience delivering Insight/Analytics within Contact Centres Some technical acumen, across coding/data viz. THE BENEFITS £65,000 (DoE) Bonus – 10% Car Allowance - £5K HOW TO APPLY Please register your More ❯