2 of 2 Permanent Junior Support Engineer Jobs in the Midlands

infrastructure across multiple UK offices, ensuring the reliability, security, and performance of business-critical payment platforms. About the Role We’re seeking a proactive Junior IT Support Engineer to act as the first point of contact for IT support across the business. You’ll handle helpdesk … queries, support users across UK offices, and assist with system maintenance , while developing towards 2nd Line responsibilities. Key Responsibilities Manage and resolve IT support tickets (desktop & remote support) Administer users in Active Directory and Microsoft 365 Build and deploy laptops/desktops Assist with patching, updates ...

Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1st time role in the industry … incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent ...