3 of 3 Permanent Major Incident Manager Jobs in the Midlands

that goes beyond standard operations. As part of a dynamic and supportive environment, you’ll help support critical service processes across change, problem and major incident management. This is an opportunity to develop broad ITIL experience while working collaboratively with internal teams and external suppliers. You’ll provide … business-hours support for change control and join the team's on-call rota to support major incident management when required. What you’ll do Provide business-hours support for change control, helping to maintain governance and compliance throughout the change lifecycle. Contribute to Problem Management by identifying ...

Convergence Group is seeking an Incident Manager to own incidents from start to finish, drive resolution and keep customers informed. This hands-on role sits at the heart of our Service Desk and NOC, requiring calm under pressure, escalation when needed and leadership of operational teams. You will … manage major incidents, ensure SLAs are met and work with 1st/2nd line, suppliers and technical teams. The position is based in Solihull in a full-time, permanent capacity. #J-18808-Ljbffr ...

Computacenter AG & Co. oHG Derby is seeking a Process Integration professional to support change, problem and major incident management within an ITIL framework. You will participate in an on-call rota, contribute to governance and continuous improvement, collaborate with internal teams and external suppliers, and help ensure effective ...