Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process … of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft Azure, Microsoft Intune/Endpoint Enrolment. o Power Automate and PowerShell scripting. o Windows Server technologies such as Active Directory, DHCP and DNS. o Bare metal recovery … and backup. o Procedures for servers and workstations. o Working with Microsoft Windows 10 as well as a knowledge and understanding of earlier versions. o Email and server migrations including knowledge of MicrosoftExchange and Exchange Online. o Antivirus concepts and remote management tools. o Networking knowledge including: wireless, VoIP, structured cabling More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge More ❯
mainly around Coventry and surrounding areas (Rugby, Leamington Spa) Key Skills Required: Previous escalation IT Support within the Education industry (essential) Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working More ❯
Oldbury, Sandwell, West Midlands (County), United Kingdom Hybrid / WFH Options
Evolve Personnel
Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and management (RMM) tools. Familiarity with backup and More ❯
Employment Type: Permanent
Salary: £26000 - £31000/annum Plus generous Commission Structure
Leominster, Herefordshire, United Kingdom Hybrid / WFH Options
Leidos
solutions for our existing and future customers. Responsibilities The preferred candidate will be primary responsible for the operation and maintenance of MS System Centre Configuration Manager(SCCM)/Microsoft Endpoint Configuration Manager (MECM) but also be demonstrate effective application of Infrastructure and extensive knowledge across a variety of technologies such as Microsoft Windows Server (including services … such as AD, DNS, DHCP) and virtualisation (Hyper-V) , Microsoft Stack Technologies (Sharepoint, SQL Server, Skype for Business/Teams), networking technologies and storage. The role will provide technical exposure variance across both outcomes-based project activities and operational (Business as Usual) support activities. The duties of the role will include on-site support and out of hours … customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges. Ideally, you will: Have excellent knowledge of MS System Centre Configuration Manager/Microsoft Endpoint Configuration Manager (MECM); Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V; Have excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS More ❯
to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. * Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct … with security and management standards, currently Cyber Essentials and Cyber Essentials Plus. Knowledge and Experience * 2+ years of experience in a support or technical analyst role. * Experience supporting Microsoft Dynamics 365 applications. * Exposure to working in a reseller, consultancy, or managed services environment. * Strong understanding of IT support processes, including triage and escalation workflows. * Familiarity with ticketing systems … incident management, and service-level driven environments. * Familiarity with ITIL or other service management frameworks Technical Skills * Working knowledge of Microsoft Dynamics 365 CRM. * Strong troubleshooting skills across desktop and infrastructure environments. * Microsoft Office 365 administration. * Active Directory and Exchange Online. * Windows 10/11 operating systems; familiarity with macOS is a plus. * Networking More ❯
Beeston, Nottingham, Nottinghamshire, England, United Kingdom
QA
any familiarity with the following technologies is a plus: Windows OS (7, 8, 10) and Windows Server (up to 2019). Active Directory, Group Policy, Azure. Office 365, Exchange, SharePoint, Microsoft Teams. Mobile Device Management (iPhone/Android). Networking fundamentals (DNS, DHCP, TCP/IP, switches, firewalls). Experience with hardware support and maintenance. Entry More ❯
fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk role Strong knowledge of Windows OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working More ❯
cloud migrations, system upgrades and network refreshes Helping define technical best practice and shaping long-term IT strategies for customers Skills & Experience – Ideally you’ll have experience with: Microsoft 365 – including Exchange Online, SharePoint, Teams & Intune Windows Server (2012 – 2022) – AD, Group Policy, DNS/DHCP Azure – including migration, identity (AAD), storage, and virtual machines Hyper … solutions on-site What’s on offer: £40,000 – £45,000 depending on experience Clear route to more senior technical or architectural roles Investment in training and certifications (Microsoft, Azure, etc.) Close-knit, down-to-earth team environment with real autonomy On-site role based in Hereford, with local travel to customer sites Benefits package including pension, holidays More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
windows server state using server update services. Backup the sever estate with the use of Rubrik Ideal Candidate: Strong infrastructure background, ideally in enterprise environments. Excellent experience with Microsoft platforms (Exchange, Active Directory, SharePoint, Teams, Windows Server). Proven capability with Cisco networking (LAN/WAN/WLAN troubleshooting). Solid experience with VMware or Hyper … with cloud management (Azure). Proficient in scripting and automation (PowerShell). Exceptional problem-solving skills and ability to independently manage complex issues. Relevant certifications (e.g., Cisco CCNA, Microsoft Azure Administrator) are highly desirable. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, transitioning to 3 days onsite, 2 days WFH) Health & Wellbeing Support Opportunities for More ❯
Northampton, Northamptonshire, England, United Kingdom
Proactive Appointments
IT Support Engineer Permanent - On-site - Northampton - Up to £30k per annum + Bonus Are you a tech-savvy Systems Support Engineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We’re working with a dynamic and growing organisation that is seeking a proactive and reliable Systems Support Engineer to join their team. … Key Responsibilities: Provide 1st/2nd line support across a range of IT systems and users. Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online). Troubleshoot issues related to cloud and on-premise infrastructure. Support users with CRM platforms – preferably Zoho, but experience with other CRM systems will also be considered. … Assist with systems upgrades, migrations, and documentation. Key Skills & Experience Required: Proven experience supporting Microsoft 365 , including Office 365, Azure AD , and Exchange . Solid understanding of cloud services and Active Directory integration. Experience supporting or administering CRM systems – Zoho CRM experience highly desirable, though others (e.g., Salesforce, HubSpot, Dynamics) are welcome. Strong problem-solving skills More ❯
systems meet operational requirements. Operational performance Ensure effective operation of the infrastructure estate, including but not limited to: Server OS Patch Management. Virtualisation (VMWare) Group Policy. M365 (including exchange online). Active Directory/Entra ID Server Vulnerability Management. More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Crimson
MS tools to support the Service Desk. Occasional travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise … within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working … knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. More ❯
capable, with efficient & effective fault-finding and resolving skills for both software & hardware solutions. Demonstrable experience of successfully building platforms in technically complex environments. Deep technical expertise across Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID Proficiency with scripting, automation, and prompt engineering techniques using tools like PowerShell, Graph API, and LLM More ❯
New Basford, Nottinghamshire, United Kingdom Hybrid / WFH Options
Marmion
capable, with efficient & effective fault-finding and resolving skills for both software & hardware solutions. Demonstrable experience of successfully building platforms in technically complex environments. Deep technical expertise across Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID Proficiency with scripting, automation, and prompt engineering techniques using tools like PowerShell, Graph API, and LLM More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
MS Talent Ltd
solutions through contributing to the wider support function, resolving technical issues and working closely with customers. Key Responsibilities Support infrastructure upgrades: Windows Server (2016+), Active Directory, SQL Server, Exchange, SharePoint, Remote Desktop Services, Office, Microsoft 365, and Veeam Backup. Assist in the build, configuration, and ongoing support of cloud infrastructure. Provide level 2 reactive support in … maintain backup systems (daily/weekly), perform restores, and support disaster recovery testing. Essential Skills & Experience Strong background in network infrastructure (LAN/WAN/Firewall technologies). Microsoft Windows Server (2016+) administration, Active Directory, Group Policy. Experience with Hyper-V, clustering, and high-availability environments. Working knowledge of Remote Desktop Services and Microsoft 365 (admin More ❯
We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for our network's day-to-day administration, support, and … be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Main Duties: • Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. • Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. • Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. • Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. • Maintain Dell server environment across multiple locations. • Provide 3rd Level support to Helpdesk engineers. • Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. • Develop and analyse highly complex system standards More ❯
for goods and services and track their progress. Whats essential. Experience within a Digital and Data (IT) support function and troubleshooting issues to a high level. Experience of Microsoft Windows 10, Office 365, Exchange Online, Active Directory and familiarity with both remote desktop and service desk applications. Experience of IT and telecommunications with an understanding of … physical and logical aspects of information products, systems integrity, and confidentiality in line with WMCA security policies and all relevant legislation. Excellent knowledge of support issues within a Microsoft desktop environment. You will have good understanding of Incident/Service Request/Problem and Change Management processes (preferably to ITIL V4 Foundation standard). Excellent communication skills with More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation initiatives (SCCM, Intune, PDQ, or similar). Strong documentation … incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and career progression Apply Now! If you More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DGH Recruitment
Directory (AD), Entra ID and Group Policies (GPO/GPP). Responsibilities: - 3rd line support level of understanding of the dependencies for MS Office such as SharePoint, OneDrive, Exchange, and Add-ins. - Ensuring governance, compliance and security components within M365 are meeting Information Security mandates and best practices across the end-user device estate. - Assist in supporting, maintaining … providing recommendation for implementation of changes and products Required Skills/Experience: - Strong knowledge of O365 SAAS environments and End User Computing technology environments. - Strong knowledge of the Microsoft 365 stack including Intune, SharePoint, OneDrive, Exchange and Teams. - Strong knowledge of Active Directory and Group Policies (GPO). - Knowledge of Entra ID Modern Workplace Engineer (M365 More ❯
role involves implementing projects, enhancing solution security, and ensuring the smooth operation of IT systems across both on-premises and cloud platforms. Responsibilities Enhance on-premises infrastructure and Microsoft 365/Entra ID configurations Provision identity-based security solutions across platforms Participate in infrastructure rollouts, migrations, and centralisation projects Manage identity and access controls Support software deployments and … integrations Proven experience in an IT infrastructure role Familiarity with Active Directory, Exchange, Office 365, Entra ID, and cloud-based solutions Experience with Microsoft Azure (IaaS, PaaS, SaaS, and hybrid configurations More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Corriculo Ltd
an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force … be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn’t from an IT setting Experience with Office365, Active Directory and Exchange If you’re looking to kick More ❯
end users comfortably through change Technical Skills: High level of experience in the management of digital platforms Able to create visually clear and accessible training materials Familiar with Microsoft 365 (especially Teams, Word, PowerPoint, and Excel) Basic understanding of JavaScript and JSON able to interpret and edit data structures for platform configuration and troubleshooting Exposure to REST API … workflows and digital data capture tools Awareness of user access protocols, data quality standards, and platform governance Familiarity with basic API operation and how digital systems connect and exchange data Experience of delivering platform related projects, e.g. User management upgrade Experience of construction related platforms Behaviours: Passionate about delivering a great service, as part of the Business Support More ❯