2 of 2 Permanent Mobile Device Management Jobs in the Midlands

office sites.You will play a key role in maintaining secure, compliant, and high performing digital workspaces for end users, supporting hardware, software, and mobile technologies while delivering an excellent customer experience. Key Responsibilities Provide 2nd Line End User Support for hardware, software, and application issues Manage incidents and service … requests via the ITSM platform (e.g., Hornbill) Build, configure, and deploy Windows 10/11 laptops and desktops Deliver Laptop Refresh programmes and device lifecycle management Administer Microsoft Intune, Autopilot, and mobile device management Perform software installations, updates, and patch management Monitor device ...

service requirements and providing expert IT support services, troubleshooting hardware, software and network issues efficiently. Escalating tickets or issues to senior engineers/management where appropriate if the issue cannot be resolved internally and continuing to manage these escalated tickets Liaising with 3rd Party companies to ensure computer … maintaining key IT infrastructure, networks, and cloud -based systems, such as Office 365 and Azure AD. As well as the setup of computers, mobile devices and other peripherals. You will set up remote users PC requirements including VPN connection, encryption, email, antivirus, and server access. Demonstrating access to remote ...