Permanent Products Support Engineer Jobs in the Midlands

17 of 17 Permanent Products Support Engineer Jobs in the Midlands

Product Service & Support Engineer

Worcestershire, United Kingdom
ETS Technical
and composed demeanor for telephone communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting, and training for installed products at customer … usage or performance identified during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required in health and safety practices More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted:

Product Service & Support Engineer

Malvern, Worcestershire, Great Malvern, United Kingdom
ETS Technical
and composed demeanor for telephone communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting, and training for installed products at customer … usage or performance identified during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required in health and safety practices More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum bonus, pension etc
Posted:

Product Support Engineer

Droitwich, Worcestershire, United Kingdom
Hybrid / WFH Options
ETS Technical
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days) to mostly Western Europe customers. Significant time … The typical development pathway within the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. More ❯
Employment Type: Permanent
Salary: £36000 - £50000/annum
Posted:

Principal Engineer- Product Support

Coventry, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Leicester, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Nottingham, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Midlands, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Birmingham, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Derby, Derbyshire, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Telford, Shropshire, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Northampton, Northamptonshire, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Chesterfield, Derbyshire, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Shrewsbury, Shropshire, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Worcester, Worcestershire, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Lincoln, Lincolnshire, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Wolverhampton, West Midlands, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:

Principal Engineer- Product Support

Stoke-on-Trent, Staffordshire, UK
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate, transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
Employment Type: Full-time
Posted:
Products Support Engineer
the Midlands
25th Percentile
£39,250
Median
£40,500
75th Percentile
£42,500
90th Percentile
£42,950