Delivery Manager - Release Management
- Hiring Organisation
- Computacenter
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Salary
- £ 60 K
within a maximum 26-week period. The Delivery Manager will be expected to liaise with internal teams, customer representatives, 3rd party stakeholders and service management to ensure a full end to end service delivery. Customer facing activities – 30%Overall delivery of the Evergreen Service to customerStakeholder managementOn site customer … visits – as requiredProduction of MI and dashboard reportsSLA and contractual deliveryUnderstands and engages customer ITIL processEnsures all users are identified, approved, and scheduled for release and communicate outcomes to all stakeholdersProvide weekly and contractual reporting, closure, lessons learntIdentifies Presales opportunities and service improvementOverall Deployment accountabilities - 60%Pre-requisites ...