1 to 25 of 45 Permanent Root Cause Analysis Jobs in the Midlands

exercises and mass balance reporting, ensuring accurate documentation and compliance. Conduct traceability challenge tests and prepare results for internal and external audits. Manage site traceability non-conformances, driving effective root cause analysis and corrective actions. Maintain and update technical documentation, procedures, and QMS records. Collate, analyse, and report KPI data to identify trends and improvements. Deputise for … working knowledge of BRCGS standards and major UK retailer codes of practice. HACCP understanding (ideally Level 3). Experience with QMS systems, technical documentation, and GAP analysis. Skilled in root cause analysis, non-conformance management, and trend reporting. Internal audit trained with strong factory traceability programme knowledge. We also want you to thrive in an engaging and More ❯

point , leading investigations into complex incidents escalated by L1/L2 analysts. Use Splunk and other SIEM tools to detect, investigate, and respond to security events. Perform detailed forensic analysis, root cause analysis, and malware investigation. Lead incident response activities end-to-end, ensuring containment, eradication, and recovery. Develop, refine, and own SOC use cases, runbooks … knowledge and hands-on expertise with Splunk (other SIEM exposure beneficial). Solid understanding of DFIR principles, vulnerability management, and ethical hacking. Strong grasp of network traffic flows, malware analysis, and reverse engineering. Excellent written and verbal communication skills for client interaction and reporting. Ability to work independently, lead investigations, and mentor team members. Eligible for or holding SC More ❯

innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we are looking for: Essential More ❯

innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we are looking for: Essential More ❯

infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯

infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯

line engineers, performing advanced troubleshooting and resolving a wide range of technical issues. Key Responsibilities Manage complex incident and problem tickets escalated from junior engineers. Deliver advanced troubleshooting and root cause analysis for hardware, software, server, and network-related issues. Serve as a senior point of contact within the service desk, mentoring and guiding junior engineers and More ❯

and maintain SQL Server and Azure-based data systems Ensure data system security, patching, and performance optimisation Support ETL and data services development using SSIS and SSRS Conduct data analysis, design, and remediation activities Collaborate on transformation projects and change initiatives Identify and implement improvements to data processes and architecture Produce high-quality technical and functional documentation Perform root cause analysis and problem resolution Contribute to the development of data lakes, warehouses, and marts Participate in data quality analysis and governance What We're Looking For Essential Skills & Experience Proven experience as a DBA and Data Developer within the Microsoft stack Strong T-SQL skills, including stored procedures and functions Experience with SSIS, SSRS, and … SQL Server performance tuning Familiarity with Azure SQL, Azure Analytics, Dataverse, or similar platforms Ability to reverse engineer legacy data structures and perform data analysis Excellent documentation and stakeholder communication skills Desirable Attributes Willingness to learn and adapt to emerging technologies Collaborative mindset and ability to work across disciplines Strong planning and prioritisation skills Clear, respectful communicator with a More ❯

IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep More ❯

IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep More ❯

on-premises and cloud environments. Incident Response: Improve playbooks and processes, lead escalated security incidents, oversee remediation and recovery actions, track incidents, liaise with partners, report findings, and apply root cause analysis with lessons learned. SOAR Development: Support and develop the SOAR platform by producing workflows to automate responses to common attack types and enhance operational playbooks. … or a related subject. Ideally hold recognised security qualifications such as CISSP, AZ-500, GIAC/GCIA/GCIH, CASP+, CEH, or SIEM certifications. Strong knowledge of log correlation, analysis, forensics, and chain of custody requirements. Familiarity with regulatory frameworks (NCSC CAF, ISO/IEC 27001/27002, GDPR, CIS, NIST). Practical knowledge of SIEM, SOAR, EDR, AV More ❯

on-premises and cloud environments. Incident Response: Improve playbooks and processes, lead escalated security incidents, oversee remediation and recovery actions, track incidents, liaise with partners, report findings, and apply root cause analysis with lessons learned. SOAR Development: Support and develop the SOAR platform by producing workflows to automate responses to common attack types and enhance operational playbooks. … or a related subject. Ideally hold recognised security qualifications such as CISSP, AZ-500, GIAC/GCIA/GCIH, CASP+, CEH, or SIEM certifications. Strong knowledge of log correlation, analysis, forensics, and chain of custody requirements. Familiarity with regulatory frameworks (NCSC CAF, ISO/IEC 27001/27002, GDPR, CIS, NIST). Practical knowledge of SIEM, SOAR, EDR, AV More ❯

or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to More ❯

or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to More ❯

o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯

o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯

o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site General Managers & key More ❯

appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site General Managers & key More ❯

Competencies * Proven experience in a 3rd Line Support role within IT and/or Telecoms. * Ability to resolve complex technical issues across infrastructure, networking, and telecom systems. * Proficient in root cause analysis and incident resolution. * Deep understanding of Entra ID, Azure Compute, Intune, networking protocols, firewalls, and VoIP. * Ability to support technical aspects of new customer deployments More ❯

Skills, Training and Experience Essential oDesigning and implementing complex solution architecture oDeploying, configuring, and managing software database and integration solutions design and development oDiagnosing and resolving software solutions, performing root cause analysis, and implementing corrective actions to minimize downtime and ensure system stability comprehensive documentation of applications including design, deployment and testing oTeam Leadership and Mentoring: Providing More ❯

and be part of a team that values collaboration and innovation. Youll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing root cause analysis to managing change requests and supporting compliance, youll play a key role in keeping our customers environments running smoothly. What youll do Manage and resolve More ❯