1 to 25 of 83 Permanent Root Cause Analysis Jobs in the Midlands

help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

service delivery and incident management. Design, maintain and optimise data pipelines and data workflows. Support Azure Databricks environments, notebooks and data processing frameworks. Drive root cause analysis and resolution of production issues. Collaborate with business stakeholders to translate requirements into technical solutions. Establish operational runbooks, governance … with ETL/ELT and data pipeline development. Experience supporting production data platforms and operational services. Data modelling and data architecture knowledge. Incident management, root cause analysis and troubleshooting skills. Experience leading and managing offshore delivery teams. Strong stakeholder management and business-facing communication skills. Ability ...

improve productivity, turnaround times, quality and customer outcomes. Identify opportunities to increase technical throughput, improve efficiency and maximise commercial value. Lead process improvement, root-cause analysis and problem-solving initiatives across technical and operational workflows. Ensure high standards of quality, health & safety, compliance and technical accuracy … profitability. Excellent communication and stakeholder management skills, with the confidence to work across technical and non-technical teams. A proactive approach to process improvement, root-cause analysis and operational problem-solving. A strong commitment to quality, safety, compliance and customer service. Experience within ITAD, IT lifecycle services ...

reliability across automated warehouse environments. Lead regular service reviews with customers, providing performance reporting, trends and improvement plans. Identify recurring issues and drive root cause analysis and preventative actions. Develop and implement continuous service improvement initiatives. Manage risks and ensure appropriate business continuity and contingency plans … Experience managing incidents, problems, changes and escalations. Strong customer and stakeholder management skills. Experience coordinating multi disciplinary technical and operational teams. Strong understanding of root cause analysis and continuous improvement. Commercially aware with the ability to understand customer requirements and contractual obligations. Excellent communication and relationship building ...

site where engineers spend every shift firefighting breakdowns. The engineering team operates within a structured maintenance framework, with a strong focus on preventative maintenance, root cause analysis and continuous improvement. You'll be joining a large team of experienced engineers, giving you the opportunity to learn from … electrical and mechanical breakdowns, minimising downtime and supporting production targets Diagnose faults across electrical control systems, motors, drives, sensors and automated machinery Support root cause analysis activities to eliminate repeat failures Work closely with production teams to improve equipment performance and reliability Participate in continuous improvement ...

system troubleshooting to minimise downtime. Work alongside equipment manufacturers, suppliers and commissioning teams during the installation, testing and handover of new automation solutions. Conduct root cause analysis and implement corrective actions to improve reliability, efficiency and equipment performance. Support site expansion projects and contribute to the successful … highly advantageous. Engineering qualification (Electrical, Mechanical, Controls or Multi-Skilled Engineering), or equivalent practical industry experience. Strong problem-solving skills with experience conducting root cause analysis and driving reliability improvements. Comfortable working alongside external suppliers, contractors and specialist engineering partners. A proactive mindset with a passion ...

site utilities and facilities maintenance including compressors, boilers, chillers, fire systems, and associated infrastructure. Assist with equipment commissioning, installation projects, and machine improvements. Conduct root cause analysis (RCA) on recurring faults and implement corrective actions. Maintain accurate maintenance records through a Computerised Maintenance Management System (CMMS). … pneumatics Welding and fabrication Mechanical assembly and alignment Reading mechanical engineering drawings Continuous Improvement The successful candidate will be encouraged to contribute to: Root cause analysis (RCA) TPM initiatives 5S activities Kaizen projects Maintenance strategy improvements Asset reliability and uptime improvements Preventative maintenance enhancements Health & Safety Ensure ...

motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

helping to continuously improve our security operations capability. Key responsibilities include: Monitoring and investigating alerts generated by our SIEM platforms Performing advanced threat triage, analysis and response activities Supporting incident response investigations and root cause analysis Acting as an escalation point and mentor for Tier ...

applications. Assist with employee onboarding and offboarding processes. Manage user accounts, licences, security groups, and permissions within identity management platforms. Monitor live systems, conduct root-cause analysis, and identify potential cybersecurity risks. Follow established support procedures and contribute to the creation of new operational documentation. Participate … automation and service improvement to enhance the user experience. Evaluate and assist with the implementation of new technologies and tools. Produce reports and technical analysis for management and IT stakeholders. Ensure compliance with IT security policies, information security standards, and governance requirements. Maintain accurate IT asset records and conduct ...

monitoring, resilience improvements, and operational best practices. Implement and uphold infrastructure security controls, compliance requirements, and governance standards. Support platform troubleshooting, incident management, and root cause analysis to maintain service stability Develop and improve infrastructure-as-code practices and automation capabilities. Create, maintain, and enhance platform documentation ...

Unix operating systems. Experience with cloud technologies (AWS, Azure) and using scripting languages to automate tasks. Troubleshooting and technical support experience is ideal. Conducting root-cause analysis to understand the genesis of a problem. Continuous Integration and Continuous Deployment (CICD) techniques/experience to build, test ...

Provide insights on new technologies, create operational documentation, manage infrastructure costs, support contact centre services with Amazon Connect, conduct DR testing, reduce incidents through root cause analysis, and perform platform maintenance (patching, upgrades). Participate in disaster recovery exercises and on-call arrangements as required. What ...

Site Acceptance Testing (FAT/SAT). NCR & RCA Management: Investigate non-conformances using structured problem-solving methodologies such as 8D, 5 Whys, and Root Cause Analysis (RCA). CAPA Governance: Drive corrective and preventive actions to improve product quality, reduce process variation, and prevent recurrence. Compliance … Review Board (MRB) processes and experience reviewing/approving FAIRs. Testing: Familiarity with Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). Statistical Analysis: Proficiency in Minitab, SPC, or other statistical analysis tools. Defense Standards: Knowledge of NATO AQAP 2105/2110 requirements. Certifications: Six Sigma Green ...

operations. This ensures that the best possible levels of service quality and availability are maintained, whilst containing any security breach to allow for forensic analysis to establish cause. It establishes action plans in collaboration with other managers in the team and wider DVSA. It effectively manages, investigates and reports … vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA's security posture. Manage post-incident review, including root cause analysis, to feedback information and so improve monitoring and evidencing need for policy change as necessary. Managing and improving SOC processes ...

operations. This ensures that the best possible levels of service quality and availability are maintained, whilst containing any security breach to allow for forensic analysis to establish cause. It establishes action plans in collaboration with other managers in the team and wider DVSA. It effectively manages, investigates and reports … vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA's security posture. Manage post-incident review, including root cause analysis, to feedback information and so improve monitoring and evidencing need for policy change as necessary. Managing and improving SOC processes ...

associated technologies. Monitor system health, availability, and performance using monitoring, alerting, and observability tools. Analyse, troubleshoot, and resolve incidents affecting services and platforms. Perform root cause analysis and contribute to implementing permanent solutions to prevent recurring issues. Coordinate major incident activities across internal technology teams and external ...

Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA ...

their automation solutions? As a Solutions Analyst, you will provide expert support for a state-of-the-art automated warehouse operation, using system analysis and continuous improvement techniques to enhance performance, productivity, and operational efficiency. Why join us as a Solutions Analyst? Career development opportunities Become a member … join Private Medical Insurance What you will be doing as a Solutions Analyst? Optimising automation system performance for the customer Providing real-time analysis and tuning of automated systems Monitoring KPIs and producing operational performance reports Supporting continuous improvement initiatives Advising on pick face and order planning Managing software ...

appropriate manner. Continuous Improvement Lead continuous improvement of testing processes, standards, templates, metrics and governance to improve quality, consistency and delivery efficiency. Drive root-cause analysis for defects, environment issues and delivery blockers, ensuring lessons learned are captured and corrective actions implemented. Promote the adoption of modern … defect tracking tools such as Azure DevOps, TFS or JIRA. Experience of using SQL or a sound understanding of database concepts to support analysis, investigation and test preparation. Required Skills Strong leadership, planning and decision-making capability with the ability to manage testing across multiple priorities. Excellent attention ...

critical services through appropriate monitoring, alerting and observability solutions. Investigate technical incidents, diagnose underlying problems and restore affected services as efficiently as possible. Undertake root cause analysis and work towards sustainable fixes that reduce the likelihood of repeat incidents. Assist with the coordination and management of major ...

Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA ...

validation checks. Automate network patch workflows using Ansible, Netmiko, NAPALM, or vendor APIs (Cisco NSO/DNA Centre). Lead maintenance window planning: impact analysis, rollback testing, stakeholder communication, and CAB submission. Oversee configuration backup integrity (RANCID/Oxidised/Cisco NSO) before every patching activity. Conduct structured rollback … failed upgrades; perform root cause analysis and document findings. Integrate network vulnerability data from Qualys/Tenable into the patch prioritisation workflow. Monitor network stability post-patching using NMS/IPAM tools (SolarWinds, NetBrain, Infoblox). Act as L2 escalation for L1 patch-related issues and routing ...

Testing & QA o Unit testing, system testing, validation (especially in regulated environments) * Version Control o Managing changes to configurations and code * Troubleshooting & Support o Root cause analysis of system issues Reporting & Data Visualisation * Report Development o Creating custom reports, dashboards, KPIs o Tools like: § Built-in reporting … hosted LIMS * Security concepts o Authentication, authorisation, data protection Analytical & Domain Skills * Laboratory domain knowledge o Understanding of lab workflows, SOPs, sample lifecycle * Business analysis o Translating lab/user requirements into technical solutions Soft but Essential Technical Skills * Problem-solving and debugging * Working with stakeholders (scientists& laboratory staff ...

customer service processes and ways of working Managing customer enquiries across phone, email and digital channels Handling escalations and more complex customer issues Using root cause analysis to reduce recurring complaints and service issues Monitoring KPIs, SLAs, response times and customer satisfaction Developing and improving CRM usage ...