9 of 9 Permanent Senior Support Engineer Jobs in the Midlands

Senior IT Support Engineer opportunity has opened with an established IT MSP. If you’re someone who thrives on complex technical challenges and genuinely enjoys helping customers when it matters most, The Role The Senior IT Support Engineer will act as the senior … across internal teams and third-party vendors, lead root cause investigations, and travel to customer sites when hands‐on involvement is required. Alongside reactive support, you’ll also contribute to improving internal standards, processes, and documentation to raise the bar across the wider team. The Company This ...

Description Support Lead Engineer ( Business/Software Applications): Are you a talented Application Support Lead who can co-ordinate and motive the team, has a passion and desire for customer service and to excel in their role.Application Support Lead/Senior Support Engineer … will be responsible for providing technical solutions and advice for the software products provided by the business.The role is instrumental in working with the support teams and delivering improvements in customer support and experience This is an exciting time to be part of growing company where you will ...

Senior BMS Support Engineer £50,000 - £60,000 + Bonus + Pension + Car/Allowance + Overtime + Benefits We're looking for an experienced Senior BMS Support Engineer to cover the West Home Counties, working across a varied customer base to maintain … including legacy products * Controller replacements and BMS upgrade projects * Supporting full BMS system modernisation works * Responding to system failures and technical issues * Providing technical support and advice to customers * Building strong customer relationships * Completing service reports and system documentation Looking for: * BMS Service, Support or Commissioning experience * Strong ...

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate. Operating within a structured Network Operations environment, you will take ownership … focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service ...

Robertson & Sumner Ltd in Nottingham is looking for a Senior IT Support Engineer specializing in escalations for 2nd to 3rd line support. The role involves handling complex technical issues, providing on-site support as needed, and liaising with third-party providers. Ideal candidates should have demonstrable … experience in IT support and strong skills in Microsoft 365, Azure AD, Windows Server, networking, and virtualization. Join a collaborative environment with opportunities for growth and autonomy. #J-18808-Ljbffr ...

Corriculo is seeking a Senior IT Support Engineer for a well‐established IT MSP. The role centers on owning the most demanding incidents, guiding them from triage to resolution, and coordinating across teams and vendors. You will lead root cause investigations and help elevate internal standards. ...

Rheinmetall Defence UK in Telford is seeking a proactive 3rd Line IT Support Engineer to join our IM&T team at the Telford facility with occasional UK travel. You will provide high-level technical support, oversee migrations from outsourced vendors, and act as the internal authority ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents. Takes ownership of major incidents and escalations, supporting effective … service restoration and minimal customer impact. Provides technical leadership across the team, improving quality, consistency, and capability. Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards. ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers. ...

Curo Services seeks a skilled 3rd Line Support Analyst to join a delivery team in Derby on a 60-day engagement starting November 2026. You will handle project work for a single end-customer and provide proactive and reactive support across a hybrid estate, with emphasis on incident ...