1 of 1 Permanent Senior Support Engineer Jobs in the Midlands

Senior Support Engineer (Site Lead) Location: Birmingham (onsite 5 days per week) Type: Permanent Salary: Competitive VIQU has partnered with a prestigious global professional services organisation to recruit a Senior Support Engineer (Site Lead) for their Birmingham office. This hands-on role is ideal for an experienced IT professional looking to take ownership of … onsite IT operations, deliver high-quality user support, and drive service excellence across a fast-paced enterprise environment. Key Responsibilities • Provide high-quality 2nd line IT support to users onsite and remotely, ensuring timely resolution of incidents and requests • Act as the primary onsite IT contact, delivering a white-glove service and maintaining strong stakeholder relationships • Install, configure … and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft 365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and global IT teams to deliver upgrades, patching, and IT projects • Maintain accurate asset records, documentation, and More ❯