6 of 6 Permanent Service Design Jobs in the Midlands

Service Manager Birmingham – Permanent – Competitive Salary – Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You’ll drive service excellence across Change, Release … Lifecycle Management, ensuring stability, scalability, and value delivery within an esteemed global enteprise. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives ...

level detail at the post-sale stage, implement the solution followed by thorough testing before handing over to the relevant support or managed service teams. They are currently looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers … level detail at the post-sale stage, implement the solution followed by thorough testing before handing over to the relevant support or managed service teams. They are now looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers ...

this role. What you'll need to succeed A background in delivering large platforms, enterprise solutions or large websites Thorough understanding of user-centred design and service design principles Understanding of SDLC and the ability to act as a bridge between technical & non-technical colleagues Experience guiding ...

digital products, support training delivery, provide post-implementation support, and ensure clear communication and proactive management throughout the deployment lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver … development of new products and services by working alongside product teams and subject matter experts. Continuous Improvement: Identify and drive opportunities to improve service delivery, operational efficiency, and customer experience. Reporting: Produce clear reporting on performance, incidents, and trends for internal stakeholders and customers. Skills & Experience Strong experience ...

wellbeing, safety, and autonomy. You will maintain and develop the Innovation Apartment, assess smart technology solutions, and generate insights that influence strategy, operations, and service design. This is a great opportunity to see your research make a tangible, real-world difference to the lives of older people. Benefits ...

unique opportunity to lead digital innovation. You will provide senior strategic leadership across digital services, enterprise platforms and product delivery. You will embed design thinking, agile product management and modern engineering practices across the organisation aligning transformation programmes, product roadmaps and enterprise platform strategies under a cohesive and ambitious … customer-focused innovation. Own and drive the digital, product and platform roadmap, ensuring alignment with organisational priorities and long-term transformation goals. Embed design thinking and user-centred design across all digital and product initiatives. Champion agile product management, ensuring teams deliver iteratively, efficiently and with measurable impact. ...