2 of 2 Permanent Service Desk Team Leader Jobs in the Midlands

start of your employment for training and operational reasons. The post holder will manage day to day activities of the IM&T Service Desk Team, providing support to the ICT Service Desk Manager. The post holder will provide general administration … duties which will include composing of general letters, receiving telephone calls/communication with third party suppliers. Supporting the Service Desk with call handling of a technical IT nature during busy periods. Main duties of the job To work closely with all IM&T teams ...

Title: Service Desk Team Lead Location: Worcestershire Salary: £50,000 per annum + benefits We are partnering with a fast-growing Managed Network Services Provider seeking an experienced Service Desk Team Lead to oversee and manage their service … appropriately. Excellent leadership, coaching, and mentoring skills. Clear communication skills, able to explain technical issues to non-technical stakeholders. If you are a motivated leader with a strong technical background and a passion for driving excellent customer service, this is an excellent opportunity to make a real ...