1 to 23 of 23 Permanent ServiceNow Jobs in the Midlands

Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »

required: Solid experience with SNOW, especially in functional and operational modules such as VA, HR, and IRMS. Ability to lead expansion and integration projects. ServiceNow Architecture Design: and architect scalable and robust ServiceNow solutions to meet business requirements and objectives. and implement best practices for ServiceNow configuration, customization, and development. … Expertise: as a subject matter expert (SME) in ServiceNow functional and operational modules, including Virtual Agent (VA), Human Resources (HR), and Incident Response Management System (IRMS). guidance and support to internal teams on module configuration, workflows, and integrations. Projects: expansion initiatives to deploy new ServiceNow modules or functionalities to … support evolving business needs. with stakeholders to gather requirements, define project scope, and develop implementation plans. Projects: and implement integrations between ServiceNow and other enterprise systems, applications, and tools. seamless data flow and synchronization between ServiceNow and external platforms. and Development: the customization and development of ServiceNow applications, scripts, and more »

infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »

across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware more »

understanding of our products, services, and technical infrastructure to effectively support and troubleshoot customer issues. Workload Management - Efficiently manage workloads and workflows in both ServiceNow and Jira to ensure timely resolution of customer inquiries and issues. Performance Management - Set clear performance expectations, provide regular feedback, and conduct performance evaluations to more »

disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of 6am – 7pm Weekends will be based on a 1 in more »

Role: ServiceNow Technical Lead Job Type: Permanent Location: Warwick/Wokingham, UK (3 days Onsite) Ready to utilise your skills and knowledge in ServiceNow? Are you looking for an exciting opportunity to leverage your experience in ITSM Modules, ITOM, HR, SecOps, ITBM? Join us as a ServiceNow Technical Lead! Careers … learning opportunities. Build and maintain a team of high-performing individuals. Build strong relationships with a diverse range of stakeholders. The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation lifecycle for … ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play more »

Our client, an industry leader in digital transformation, is looking for an experienced Senior ServiceNow Technical Consultant to enhance their team. This role offers a chance to work with a forward-thinking organisation that values excellence, collaboration, and ongoing development. This position is fully remote. Role Overview: In this role … you will lead the design, development, and implementation of advanced ServiceNow solutions. You will collaborate with clients to understand their business requirements, provide strategic technical guidance, and ensure the successful delivery of top-quality ServiceNow projects. This fully remote role is ideal for a seasoned professional with substantial experience in … ServiceNow and a passion for driving technological innovation. Key Responsibilities: Lead the technical design and development of ServiceNow solutions. Collaborate with clients to gather requirements and translate them into robust technical solutions. Provide expert-level technical support and troubleshooting during and after implementation. Customise and configure ServiceNow applications and modules more »

enabling you to effectively monitor contractual obligations and drive improvements where necessary. Key Deliverables: Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL more »

administration, including AD user creation, password administration, Group Policy etc. Microsoft Exchange/Outlook client. Strong Microsoft Office support skills. Ticketing systems such as ServiceNow Full driving licence Strong communication skills. Able to work alone and also as part of a team. Ability to plan, prioritise and organise own work. more »

environment, ideally with experience in a financial organization. Proven experience of establishing and improving IT Asset and Configuration Management Processes. Operational experience of the ServiceNow toolset, CMDB schema ideally using the CSDM model with best-practice Experience in the development of automated data interfaces to update the CMDB, and the more »

Senior ServiceNow Technical Consultant Henderson Scott are proudly working in partnership with a SerivceNow Elite partner throughout the UK. Due to the growth of the business, we are supporting to find a Senior ServiceNow Technical Consultant at their office in Warwickshire on a full time permanent basis. Please note - due … to the nature of the projects, up to 3 days on site is a requirement. The Role: Understand and implement ServiceNow platform architecture solutions. Working on multiple implementation projects within ITSM. Collaborate with architects and clients to define technical requirements. Develop designs aligned with requirements. Review requirements for accurate estimation … issues and report status to the Project Manager. Manage risks and ensure high-quality deployment. Identify improvement opportunities. About You: Experience working with multiple Servicenow modules. Relevant ServiceNow certifications (CSA, CIS - ITSM, ITILv3 advantageous) ITIL process definition and integration solutions knowledge. Experience leading ITSM implementation projects and ServiceNow life-cycle more »

variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your more »

understanding of system architecture. TOGAF qualified (or equivalent) Deep, demonstrable system architecture experience in at least one of Salesforce (CRM/CPQ), NetSuite or ServiceNow and with extensive knowledge and experience of each of the domains (e.g. with alternative software products) Demonstrable experience of architecting and implementing E2E solutions across more »

Senior ServiceNow Developer: Up to £73,153, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more DWP. Digital with Purpose. Do you thrive in a challenging environment and actively seek solutions? We have a great opportunity to join our community of amazing … experts at DWP Digital as a Senior ServiceNow Developer. You will join a team within DWP working on the largest government installation of ServiceNow within Europe. You will be responsible for developing stories, providing technical input and assistance to colleagues within your feature team. DWP is the UK's largest … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. Our ServiceNow platform currently supports circa 120,000 colleagues across the ITSM, ITOM, SPM, NLU, Security and HR On-boarding modules exposing us regularly to a wide more »

Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with our customers security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for OPSMVS, CAView and iDash issues. What you will bring: Graduate or Equivalent education in a computing relevant subject At more »

Are you driven by clean, efficient code and software? We're on the lookout for a talented C# Software Developer to join our team and sprinkle some coding brilliance on our projects. What you'll be doing as our Software more »

recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer more »

ServiceNow Senior Technical Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We are a group of skilled architects, project managers, process and technical consultants, delivering across the ServiceNow … platform to ensure organisations optimise how they use ServiceNow a... more »

intensive training, gaining hands-on experience and in-depth knowledge across one of the below business areas – Managed Services Artificial Intelligence/Product Development ServiceNow Data Management/Data Migration As a trainee, you'll benefit from a structured programme designed to nurture your talents and equip you with the … in a comprehensive training programme designed to provide hands-on experience and deep understanding across all key departments, including Managed Services, AI/Product, ServiceNow, and Data. Dive into your department's operations, methodologies, and best practices under the guidance of expert mentors. Skill Development: Acquire essential skills and competencies … ll apply your newfound skills to impactful projects and initiatives. Whether you're providing top-notch Managed Services support, developing AI-driven solutions, implementing ServiceNow platforms, or analysing data for actionable insights, you'll play a vital role in driving success and delivering value to our clients. Continuous Learning and more »

The successful candidate will have key skills & competencies such as:  Provide first-level support for Microsoft Intune and Windows Autopilot-related issues.  Assist end-users with device enrollment, application deployment, and configuration in Microsoft Intune.  Working knowledge in Registering a more »

Solution Architect with strong ServiceNow experience is sought by an international technology delivery organisation based in the Midlands. With a rich history of delivering innovative, enterprise tech solutions for household names this Solution Architect will play a key role in building and delivering client roadmaps working closely with pre-sales … team scales up over the next 12-18 months. This Solution Architect should have most of the following key skills: - Strong technical knowledge of ServiceNow plus a wider understanding of ITSM - Extensive client facing experience with the ability to design and deliver end to end enterprise level service management solutions … autonomous company with excellent progression opportunities then please click apply now to be considered. Solution Architect Birmingham (remote) Solution design, ITSM, service management, 4me, ServiceNow, roadmap, software development, demos more »

Unlock Your Potential as a NOC Engineer at Convergence Group! Ready to be part of a winning team? Convergence's success is powered by our resilient work ethic and commitment to continuous improvement. Join us as a NOC Engineer and more »