2 of 2 Permanent Software Support Engineer Jobs in the Midlands

Job Title: Software Application Support Engineer Job Type: Permanent Location: Birmingham (Hybrid) Our client is looking for a proactive and skilled Software Application Support Engineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration layers for … online trading systems, and driving continuous improvement across their platforms. Key Responsibilities: Triage and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver root cause analysis and implement preventative solutions. Maintain technical documentation … to 1st/2nd line teams. Collaborate across teams and contribute beyond your core area when needed. Essential Skills: Previous experience within a retail software support role Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL. Proficient in .Net, Python, Java, and scripting for automation. Solid More ❯

which include on the job training as well as a huge range of self managed training opportunities. We are looking for an Intermediate Production Support Engineer to join our team and help maintain the stability and performance of our .NET-based platforms running on Google Cloud. You will … efficiency. Work closely with development teams to escalate and resolve complex issues. Maintain and improve logging, monitoring, and alerting systems. Participate in on-call support rotations as needed. Document fixes, processes, and troubleshooting steps. What experience you need Worked in a production support or software engineering role. More ❯