9 of 9 Permanent Technical Analyst Jobs in the Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD … or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Reference: 5408 Name Email Telephone Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. Contact More ❯

Technical Business Analyst Location: Birmingham, West Midlands (Hybrid 2-3 days on-site per week) Salary: to £55,000 + excellent benefits Business Analysis, Azure, Azure DevOps, Agile, ERP, 365, M365 We are recruiting for a highly capable Technical Business Analyst to join a leading organisation based in Birmingham. This hybrid role offers the opportunity to … shape and deliver business-critical IT solutions across a range of enterprise systems, working closely with senior stakeholders and technical teams. About the Role As a key member of the IT and Business Transformation team, you will evaluate and optimise existing processes, gather and translate business requirements into functional specifications, and lead the delivery of technology-driven solutions. Youll … be working across multiple departments to improve operational efficiency and support digital transformation initiatives. Core skills & experience for this Technical Business Analyst role; 4+ years' experience in business analysis (ideally within financial/professional services) Strong stakeholder management and process improvement skills Hands-on with Microsoft technologies (Azure, Microsoft 365) Experience across project lifecycles and business system changes More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift … dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue … the phone A deep desire to deliver an amazing client experienceKnowledge of IT Applications, Software & Hardware The ability to keep up with & adapt to the fast-paced IT world Technical Skills Microsoft 365 Microsoft Azure/Entra & Intune Microsoft Windows Desktop & server operating systems Infrastructure Basic network conceptsSecurity: Basic understanding of security concepts Benefits Company pension Gym membership at More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift … dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue … the phone A deep desire to deliver an amazing client experienceKnowledge of IT Applications, Software & Hardware The ability to keep up with & adapt to the fast-paced IT world Technical Skills Microsoft 365 Microsoft Azure/Entra & Intune Microsoft Windows Desktop & server operating systems Infrastructure Basic network conceptsSecurity: Basic understanding of security concepts Benefits Company pension Gym membership at More ❯

and network issues Installing and configuring desktops, servers, and associated software Maintaining and improving IT infrastructure Performing proactive server and desktop maintenance Researching and implementing new technologies Handling complex technical issues and escalations Creating support documentation and training users Supporting the overall IT systems' day-to-day operations You Degree, further education, or equivalent hands-on experience in Computing More ❯

Summary of This Role Maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance … and technical escalation; identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global Payments' revenue while providing Business Technical Support until closure. What Part Will You Play? Learns to establish a positive rapport with the client(s) to develop and maintain long-term relationships, to understand the client's business, their objectives and expectations, and to … the client to utilize standard solutions while maximizing revenue. Supports higher level analysts on sub-components of major initiatives. Participates in converting the client's business requirements into detailed technical specifications and learns how to present them internally and externally while securing requirement sign-off. Gains and maintains knowledge of how to identify critical business impact issues from Service More ❯

We are searching for a Technical Analyst who will be crucial in driving the development of high-quality infrastructure and security solutions. This role involves implementing projects, enhancing solution security, and ensuring the smooth operation of IT systems across both on-premises and cloud platforms. Responsibilities Enhance on-premises infrastructure and Microsoft 365/Entra ID configurations Provision More ❯

Epicor Technical Specialist Location: Flexible/Hybrid Working Attractive Salary + Benefits ERP & MES System Development, Epicor Kinetic Chapman Tate Associates are working in partnership with a market-leading manufacturing business that is continuing to invest in digital transformation and operational excellence. As part of their growth and innovation journey, we are recruiting for a skilled Epicor Technical … tools. Key Responsibilities: Deliver system enhancements and new functionality across ERP and MES platforms using Epicor tools. Collaborate with stakeholders across manufacturing, finance, and operations to gather and refine technical requirements. Design and develop BAQs, BPMs, Dashboards, and SSRS Reports to support business insight and operational reporting. Manage and prioritise development tasks using Azure DevOps, ensuring progress is aligned … compliance and usability. Contribute to ERP upgrade projects (e.g. Epicor E10 to Kinetic) and future digital initiatives. Engage with third-party vendors and partners to ensure efficient delivery of technical solutions. Ideal Candidate Profile: Strong experience with Epicor ERP and MES systems , ideally in a manufacturing or complex business environment. Proficient in Epicor customisation tools including BAQs, BPMs, Dashboards More ❯

Engineering Technical Analyst Kidderminster Up to £45,000 + Bonus SF Recruitment are recruiting for an Engineering Technical Analyst to join our established manufacturing client, this is an exciting opportunity which has arisen for a self-motivated individual who would like to join a progressing company. This role is based within an established Engineering department; therefore … is essential. Summary of Job: - Assisting Engineering projects as required to ensure cost effective design and timely completion - Supporting the Engineering department (including R&D and Vessel Team) with technical work for projects and development, under the guidance of the Technical Director - Engineering technical analysis in priority order, as agreed with the Technical Director and Engineering … Manager and in accordance with the deadlines set - Technical analysis to include (but not limited to); FEA, CFD, pressure drop, technical & pressure vessel calculations (i.e. with Excel) for independent orders, live Engineering contracts and development or best practice Staff relationship: - Directly responsible to the Engineering Manager and Lead Project Engineer in their absence - Working with the Technical More ❯