19 of 19 Permanent Technical Support Engineer Jobs in the Midlands

I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile … devices and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT … equipment and services Contribute to internal knowledge base Participate in on-call rota (extended support hours/weekends) Ensure compliance with internal processes and documentation standards Role Requirements: 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup More ❯

Technical Support Engineer Job Description Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯

and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1 st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone More ❯

We're actively recruiting for an experienced Technical Support Engineer to join our clients busy team based in Burntwood on a permanent basis. Please note- a good knowledge of AutoCAD & Solidworks is essential for this role. About the Role: We're looking for a proactive and technically minded engineer to provide both technical and commercial … support to our clients internal teams and customers. Youll play a key role in delivering bespoke engineered solutionsguiding products from concept through to manufacturewhile ensuring customer requirements are met in line with cost, quality and delivery targets. Key Responsibilities: Provide technical advice and product specification support to clients Resolve technical queries and propose cost-effective solutions … with production teams to bring products from concept to manufacture Ensure projects meet client expectations within agreed timelines and budgets Contribute to departmental output aligned with company quality standards Support continuous improvement of processes, safety and productivity What Youll Bring: Background in using AutoCAD and SolidWorks software Degree in Engineering or similar technical qualification Proven ability to read More ❯

Technical Support Engineer. Leicester, £35,000 Technical Support Engineer, Graduate Design Engineer, Customer Support Engineer or similar, this is a highly varied role working across different functions within an SME business. Excellent opportunity for a Degree educated or HNC/HND Qualified Engineer who wants to advanced their career within engineering … principles, any Thermal/Heat Transfers & Fluid Dynamics would be great but not essential they have the ability to train you up. What we are looking for in this Technical Support Engineer jobs role Worked as a Technical Support, Applications Engineer, Graduate Engineer, Design Engineer or similar within an SME manufacturing business. … You will need to be organised, accustomed to dealing with multiple projects and dealing with technical teams, customers, suppliers and comfortable wearing a number of hats in a dynamic role. Mechanical Engineering background with basic electrical principles. Based locally to site LE5 in Leicester with visits to customer sites, you will require a full UK Driving license. Job Opportunitys More ❯

Technical Support Engineer - Coventry Are you an enthusiastic and motivated individual with a flair for technology and a passion for providing exceptional service? An esteemed engineering company in Coventry is seeking a dedicated Technical Support Engineer to join their Customer Support Department. This role offers the chance to make a significant impact by … providing advanced technical support to high street customers, ensuring their technical issues are resolved efficiently and effectively. Benefits: - Professional Growth: Engage in continuous learning and development opportunities to enhance your technical skills and career progression. - Dynamic Work Environment: Join a collaborative and innovative team that values your input and expertise. - Flexibility: Enjoy the balance of an … position with occasional out-of-hours work from home, providing a blend of structure and flexibility. - Impactful Role: Play a crucial role in ensuring customer satisfaction by resolving complex technical issues and contributing to the improvement of products and services. Key Responsibilities: - Deliver technical support to end-users via phone, email, and remote assistance, ensuring a high More ❯

Vehicle Technical Support Engineer Location Solihull Salary - 40 - 43k per annum +2.5k rota payment Full time 5 days per week on site Between 7am - 5pm on a 3-week rota shift (early, middle and late) Weekend cover will apply on a rota basis (39.5 hours per week) Job description Reporting to the Service office manager in the … after-sales division Main job purpose: Provide timely and accurate technical assistance, both mechanical and electrical to field and workshop-based employees, using both remote and hands on methods where required. Support customers with basic diagnostics and provision of information where required. Assist internal departments with the creation of estimates and quotations relating to product repairs or maintenance. … Key duties and responsibilities: Technical Support Be the first point of contact for technical support enquiries via phone or in person. Provide professional and accurate support to engineers and customers. Ensure all support calls are logged and concluded in a timely manner. Maintain accurate files and notes relating to product and support calls More ❯

relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. EarthSense EarthSense was formed with the aim of enabling the world to understand and solve its air quality issues. We provide real-time sensor data and actionable … has unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. We are looking for keen and capable technical support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. You will get the … chance to develop your technical skills and help us to improve and mature our support systems as you go. You'll also work closely with our varied and global customer base - you'll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You'll Do Provide technical support More ❯

Technical Support Engineer £36,000 - £38,000 per annum Permanent Position 8.45am - 5pm Monday to Thursday, 8.45am to 4.30pm Friday Based in Burntwood Details for a Technical Support Engineer Background experience of AutoCAD Software Background experience of Solidworks Engineering Degree or similar Excellent verbal and written communication Customer-focussed with an ethical approach The … with individuals at all levels and from diverse backgrounds, sectors and business types Strong IT skills to include Microsoft Office, AutoCAD and Solidworks The ability to read and produce technical drawings Motivated with a strong team working ethic Ability to prioritise workload and manage time effectively Working hours of a Technical Support Engineer 37 hours per … 5pm Monday to Thursday, 8.45am to 4.30pm Friday Based in Burntwood £36k to £38k per annum depending on experience Permanent position If you have the relevant skills for a Technical Support Engineer - please click apply More ❯

Build specialist technical skills that companies across the UK rely on. You’ll get hands-on training with niche engineering products and develop your expertise to provide specialist desk-based technical support to customers’ field-based engineers. The training is structured and thorough, so within 3 months you will be on course to become the go-to … and colleagues. The Company’s ongoing success and plans for growth mean long-term job security and opportunities to progress your career. You’ll be supported to develop your technical knowledge and take on more responsibility over time. Other advantages include: An annual bonus based on the company's performance 25 days’ holiday plus bank holidays Private Medical Health … Insurance Life Assurance A 5% employer pension contribution Funded social events Cycle to work scheme What you’ll do You’ll provide technical engineering support to customers by phone, helping customers diagnose faults and resolve these, along with providing installation support if needed. You’ll also support internal teams by providing technical advice for quotations More ❯

Technical Support Engineer (CNC/Machine Tooling) £35,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits Northampton Are you a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training? Do … excellent growth, now with a broad client base across a range of industries including Civil, Defense, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology. Due to their continued growth, they are now looking to add a Technical Support Engineer to their team. In this dynamic role your … meeting face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support. This role would suit a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking for a specialist role More ❯

manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer Technical Support Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based Technical Support Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful … candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team. Essential Criteria An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools. Experience of Mazatrol controls, machine operations and axis movements. Understanding of Mazak product range of More ❯

Technical Support Engineer Stone, Staffordshire £26k - £30k Monday to Friday 8:30pm – 5pm (1 hour lunch) This is a fantastic opportunity for an experienced Technical Support Engineer to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award … fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. Role: As the Technical Support Engineer, based in Stone, Staffordshire you will provide first hand support in diagnosing and troubleshooting IT issues, including hardware complications, software faults, as well as … system and network problems – your role, as the Technical Support Engineer, will be key to ensure that the company remains operational. Being a first point of contact for technical support (face to face, calls and messages), is also key within the role of Technical Support Engineer. Within the position of Technical Support More ❯

Technical Support Engineer - Be the Voice Behind the Solution Warwick, onsite, modern office environment Basic salary between £27,000 and £35,000 Why join? They supply drive and control systems to the industrial sector, supporting critical environments where reliability is essential - including power stations, Warehousing, rail depots, and cold storage facilities. Renowned for their quality products, expert … technical support, and outstanding after-sales service, they have built a strong and trusted reputation in the industry You'll be at the heart of their reputation, providing exceptional desk-based technical support to engineers and clients nationwide. If you're looking for a technically rewarding role, long-term job security, and a company that's … growing year on year - this could be the opportunity you've been waiting for. What you'll be doing You'll start strong with an immersive technical training programme, where you'll learn everything there is to know about the electrical and mechanical engineering that powers their products. You'll be coached by experts in a friendly, classroom-based More ❯

Technical Support Engineer Design Engineer Construction Roofing Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer in the Chasetown area on the Staffordshire/West Midlands boarder. This role is with a well established company that … very much has a family feel to it. As Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer, you will be providing technical support both internally and externally. Your duties will include: Liaising with clients and internal departments with regards to specifications and regulations. The ability to read … and alter Technical drawings. Creating and collating technical data specification for internal and external use. Responding to customer enquiries and complaints. Preparing drawings in AutoCAD. Supporting members of the Technical team with advice and knowledge. Being involved with Product Development. Preparing tool drawings. Site visits where needed. Other duties as required. The company manufacture products for the More ❯

Technical Support Engineer Staffordshire Job Title: Technical Support Engineer Location: Staffordshire Pay rate: From £26,000 per annum (DOE) Schedule: Monday to Friday, Full Time (Hybrid working available) Priority Recruitment are excited to present a fantastic opportunity for a Technical Support Engineer to join a growing UK business based in Staffordshire. … This is a brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You'll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. Its perfect for someone passionate about tech, whos looking to make a real impact … issues Troubleshoot hardware, software, and network faults Work closely with an external IT partner for more complex problems Manage IT inventory and maintain all systems and equipment across teams Support GDPR compliance and assist with Cyber Essentials accreditations Contribute to system/process improvements and identify new tech solutions Liaise with suppliers and support automation/CRM projects More ❯

to be partnering with an established and growing operations and maintenance provider focused on large-scale solar energy projects across the UK and internationally. We're looking for a Technical O&M Support Engineer who blends hands-on electrical knowledge with analytical skills and a problem-solving mindset. In this role, you'll be providing advanced remote … support to field teams, analysing system performance, and supporting the technical resolution of complex issues across a broad solar portfolio. If you're currently providing remote or second-line support in the solar or electrical O&M space and you're ready to step into a more autonomous, international-facing role - we'd love to hear from … you. Responsibilities and duties Reporting to the O&M Team Leader, you will: Provide advanced remote support for field engineers, diagnosing and resolving complex faults Analyse system data (SCADA, inverter portals) to spot issues and improve performance Collaborate with on-site teams to identify and address systemic issues, helping reduce downtime and optimise asset performance Lead or support More ❯

Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you … thrive on solving complex technical problems, enjoy working directly ... More ❯

Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you … thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for. What You'll Do Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk … including participation in a rotating 24/7 support schedule). Lead the commissioning of advanced systems both in the UK and internationally. Work with R&D to test new solutions and provide feedback from the field. Analyse system issues, identify patterns, and contribute to product enhancements. Maintain accurate technical documentation and helpdesk records. Deliver hands-on training More ❯