1 to 25 of 33 Permanent User Research Jobs in the Midlands

Head of User Research Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of User Research , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯

Head of User Research Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of User Research , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯

Head of User Research Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of User Research , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯

Head of User Research Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of User Research , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in … a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop … facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a More ❯

per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery … focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. … Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user More ❯

technology focused Product Specialist , to support our growing Transport Operations division. You will be accountable for guiding product decision and supporting our customer outcomes, with cross-departmental collaboration, and user research to ensure our customers unlock the true potential of our products. This is a hybrid role that blends product expertise, operational insight, and delivery focus. Youll be … documentation bringing clarity and polish to both internal and customer-facing content. Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery. Conduct user research through surveys, interviews, and regular site visits to capture real-world feedback and pain points. Engage with global Product and Engineering teams to channel market insight into More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

Lead User Researcher £95,000 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Permanent Anson McCade is delighted to be partnering with a a leading digital transformation consultancy as they seek to appoint to a Lead User Researcher to their dynamic team. This organisation is home to problem solvers, innovators, and collaborators, all united by a … professional growth is encouraged, and every contribution is recognised. The team is diverse, ambitious, and passionate, celebrating creativity and collaboration at every stage of the journey. Role overview The User Researcher will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design … design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity More ❯

The Intellectual Property Office (IPO) is seeking a content designer to contribute to its digital transformation. This role involves designing user-centred public services at scale withinmultidisciplinary teams, aligning withGovernment Design Principles. Our designers use plain English to make complex processes and guidance easy to understand. They help people get the information they need; in the way they need … it. Key responsibilities include working as part of a user-centred design team to resolve complex challenges and promoting best practices and standards incontentdesign. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting content guidelines), and possess excellent collaboration, presentation, and communication skills to work effectively with various stakeholders. Working Style This … IPO designer community of practice, helping to share knowledge, learning and best practice. Apply content design best practice and principles across products and services. Collaborate with interaction designers and user researchers to design digital services that are usable and accessible to all users. Be comfortable presenting your designs as part of a collaborative feedback process. Build relationships across Intellectual More ❯