2nd Line Support Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Bromsgrove, Worcestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £40000/annum
. You'll work in a fast-paced technical environment, supporting a global customer base while gaining exposure to modern Microsoft technologies including Azure Virtual Desktop, Microsoft Sentinel, Defender and Privileged Identity Management. What you'll do Provide 2nd Line support across incidents and service requests, troubleshooting through … resolution. Support technologies including Windows Server, Active Directory, Entra ID, Group Policy, Microsoft 365, Intune and Azure Virtual Desktop . Monitor Azure IaaS, PaaS and SaaS environments, Microsoft 365 services and network connectivity. Investigate and resolve security alerts relating to user accounts, suspicious activity, antivirus and endpoint detection. ...